Sitemorse | Blog

Eight good practices for a web content audit

23 Oct 2019, 9 a.m.

We recently wrote about websites suffering from digital bloat. This week we’re looking at best practices around content audits.

Technical Service Bulletin Week 43 - Page titles and metadata

21 Oct 2019, 9 a.m.

Page titles and metadata are used by search engines to rank pages in search results. Find out more about them in our technical service bulletin this week.

Accessibility Bulletin Week 42 – Domino’s Pizza non-ruling, and more.

17 Oct 2019, 3 p.m.

This week’s accessibility bulletin is out, and lots has been talked about this week. More on the Domino’s Pizza case, UK Central Government compliance levels and best practices for accessibility.

Accessibility Across UK Central Government

17 Oct 2019, 9 a.m.

We’re publishing a State of the Nation report that assesses the progress that UK Central Government organisations are making to ensure that their websites are accessible. Public Sector Bodies are legally responsible for their website meeting accessibility requirements, even if they have outsourced their website to a supplier.

Act now to prevent mixed content on your website being blocked by Chrome

16 Oct 2019, 9 a.m.

Google is changing it's security settings in their Chrome browser would automatically block mixed content. Find out how Sitemorse can help identify pages with mixed content.

Technical Service Bulletin Week 42 - Downloading Heartbeat Monitoring History

15 Oct 2019, 9 a.m.

Heartbeat is the uptime and availability monitoring system from Sitemorse. This week in our technical service bulletin, we’re looking at how to download the monitoring history data.

We are having a new CMS... - so what, visitors don't know this - actions now drive improvement.

9 Oct 2019, 9:50 a.m.

There are almost always improvements you can make to your website and its content that are not wholly dependent on your CMS. Use Sitemorse to focus on a programme of continuous improvement. We are having a new CMS...-so what, visitors don't know this-actions now drive improvement.

Clarity, knowledge and engagement: Working with your digital team

9 Oct 2019, 9 a.m.

Digital teams rely on their members to deliver strong digital experiences including content is of high quality and fully compliant with the law. So what can digital teams do to make sure they are able to fulfil their roles?

Technical Service Bulletin Week 41 - Sharing reports with other users

7 Oct 2019, 9 a.m.

Reports from Sitemorse can be shared with different users or organisations. This week’s technical service bulletin goes into the detail of how to share a report.

Accessibility Bulletin Week 40 – how can website accessibility best be addressed?

5 Oct 2019, 8:05 a.m.

This week’s accessibility bulletin is out, and lots has been talked about this week. Are UK Local Government authorities meeting accessibility standards? How website accessibility affects your online business and more.

Accessibility Across UK Local Authorities

4 Oct 2019, 4:48 p.m.

Public Sector Bodies are legally responsible for their website meeting accessibility requirements, even if they have outsourced their website to a supplier. Sitemorse, in collaboration with Socitm, are publishing a State of the Nation report that assesses the progress that UK Local Authorities are making to ensure that their websites are accessible.

How to reduce digital bloat on your website

2 Oct 2019, 9 a.m.

Out-of-date pages, ancient PDFs, old news items, microsites from long-expired campaigns and newsletters that nobody reads leads to extreme “digital bloat”, so how do you tackle this?

Technical Service Bulletin Week 40 - Benefits of Sitemorse CMS Integration (SCI)

30 Sep 2019, 9 a.m.

INCMS enables seamless publishing control from within your CMS provider. This week Helen Grimbly, is looking at how INCMS works and the benefits.

Accessibility Bulletin Week 39 – Beyoncé, Accessibility Statements and Priorities

26 Sep 2019, 3 p.m.

This week’s accessibility bulletin is out, and lots has been talked about this week. The deadline has come for UK Public Sector bodies to publish an accessibility statement, Hotels INDEX results have been published and the Beyonce case has been looked into.

Hotels – Is Accessibility the top of their to do list?

25 Sep 2019, 1:22 p.m.

The results of the Q3 2019 Hotels INDEX have been released. Have sites improved, can we sites making progress towards accessibility compliance?

Technical Service Bulletin Week 39 - Assessing pages in an Intranet or behind a firewall

23 Sep 2019, 9 a.m.

Sitemorse isn’t just limited to assessing live content available to the public, we can also assess pages behind a firewall or in an Intranet. Find out more in this weeks technical service bulletin.

Global Top 250 Retailers / UK Retail 500 scoring poorly for accessibility

20 Sep 2019, 9 a.m.

The results of both the 2019 Q3 Global Top 250 Retailers INDEX and UK Retail 500 INDEX have been released this week. We’re summarising the results of both sectors this week to see how the retailers are fairing in terms of accessibility.

Accessibility Bulletin Week 38 – court cases continue in the US and a new service in the UK

19 Sep 2019, 3 p.m.

This week’s accessibility bulletin is out, and with more talk of cases in the US should organisations be taking note and getting themselves compliant? We’re looking at these cases aswell as a new service launching in the UK.

Our new and shiny email category

17 Sep 2019, 9 a.m.

We’ve released the first of our updated assessment category summary pages. The first to be released is Email, find out more about the updates that have taken place and the unique features in the email category.

Technical Service Bulletin Week 38 - Running assessments from the dashboard

16 Sep 2019, 9 a.m.

The Sitemorse dashboard allows managers to have a quick overview of their digital footprint, but it also has other features too. This week in our technical service bulletin, Helen will be at how to run assessments from the dashboard.

UK London-listed PLCs - are they taking accessibility seriously?

13 Sep 2019, 9 a.m.

The results of the Q3 2019 UK London-listed PLCs INDEX were published this week. Are sites improving? Has the site at the top changed since last quarter and are sites meeting the Web Content #Accessibility Guidelines (WCAG)?

Accessibility Bulletin Week 37 – What is your level of risk?

12 Sep 2019, 3 p.m.

We’re again looking at the interesting website accessibility references for this week. We’re focusing on risk this week.

Confusion Around Accessibility in the UK Public Sector

11 Sep 2019, 9 a.m.

In a recent interview with Sitemorse CEO Lawrence Shaw, he explained the confusion around digital compliance and gave some pointers on a pragmatic way forward with accessibility in the UK Public Sector.

Technical Service Bulletin Week 37 - How to search a site for a word or phrase

9 Sep 2019, 9 a.m.

Looking for a word or phrase on your site? In this weeks technical service bulletin, Helen looks at how you can do this from the Sitemorse interface.

Establishing Brand Consistency across Websites

6 Sep 2019, 9 a.m.

Content on websites should be clearly written, well-structured, easy to understand and accessible to all. Sitemorse works with clients to review brand, style, and publishing guidelines to ensure content is meeting organisations regulations.

Accessibility Bulletin Week 36 – Risk, Regulations and Truth

5 Sep 2019, 3 p.m.

More of the most interesting website accessibility articles for this week. This week, we’re focusing on Risk, Regulations and Truth.

Understanding digital management efficiencies and cost savings

4 Sep 2019, 9 a.m.

We frequently see digital teams who have the right objectives but sometimes with a focus on the wrong process or approach, this leads to them wasting time and money. Read about four ways we often see digital teams doing just this.

Are UK Police Forces catering well enough for citizens with disabilities?

3 Sep 2019, 9 a.m.

The results of the Q3 2019 UK Police Forces INDEX were published this week. Are sites improving? Are they meeting the Web Content Accessibility Guidelines (WCAG)?

Technical Service Bulletin Week 36 - How to view all site email addresses

2 Sep 2019, 9 a.m.

As part of a Sitemorse assessment we record and test all the email addresses we find. This week in our technical service bulletin, Helen will take you through how to view these.

Accessibility Bulletin Week 35 – Social Media, Education Establishments and Car Dealerships

29 Aug 2019, 3 p.m.

More of the most interesting website accessibility articles for this week. This week, there were none on Dominos but the Education sector has had a lot of light.

Bringing governance to your social media footprint

27 Aug 2019, 9 a.m.

Social media is major component of most organisation’s digital footprint and it shouldn’t be forgotten about when it comes to compliance. Find out how automation can help ensure consistency and compliance across these channels.

Technical Service Bulletin Week 35 - Using Aria to improve Accessibility

26 Aug 2019, 9 a.m.

ARIA should be used on top of HTML features rather than a replacement. This week in our technical service bulletin, Helen is looking at examples of when ARIA should be used.

Accessibility Bulletin Week 34 – Increasing lawsuits, UK Central Government, What can you do...

22 Aug 2019, 3 p.m.

More of the most interesting website accessibility articles for this week. This week we look at the increasing lawsuits, UK Central Government, What can you do to address the issue.

The advantages of aligning internal and external digital channels

21 Aug 2019, 9 a.m.

It’s widely argued that customer and employee experience are inextricably linked. We’re looking at the benefits of investing in both for your organisation and the implications this can have on digital teams.

Central Government seems to be failing users with disabilities

20 Aug 2019, 9 a.m.

The results of the 2019 Q3 UK Central Government #INDEX have been released. How are organisations doing, are they on track to meet the EU directive on accessibility? Are they optimising User Experience with a compliant website?

Technical Service Bulletin Week 34 - Improving accessibility helps everyone

19 Aug 2019, 9 a.m.

Web accessibility is often in the news now with litigation cases and legislation. In this weeks technical service bulletin, Helen is looking at the benefits improving accessibility brings to all.

Accessibility Bulletin Week 33 – Financial Institutions, UK Local Government. Risk and more.

15 Aug 2019, 3 p.m.

We’re constantly seeing new articles around website accessibility, every week we summarise some interesting articles we’ve seen this week. This week we look at cases involving Financial Institutions, the UK Local Government Q3 2019 INDEX results,. Risk and more.

SMARTVIEW - helping call centre employees report website feedback

14 Aug 2019, 9 a.m.

SMARTVIEW is the in-browser tool from Sitemorse that allows you to assess any page at any time. SMARTVIEW can be used in many organisations to benefit digital teams and the wider business. We’re looking at how SMARTVIEW could be used in a call centre.

Will Local Governments regret their inaction on website accessibility?

13 Aug 2019, 9 a.m.

The INDEX results for Q3 2019 for Local Government are out, how has the sector done, are there improvements across the board or is there still a long way to go in terms of digital compliance for local authorities. View the results to see how organisations are doing in terms of accessibility, function and more.

Week 33 Technical Service Bulletin - What PDF tests does Sitemorse carry out?

12 Aug 2019, 9 a.m.

PDFs are often used on a website when users need to download documents, however, they have their problems and need to be included as part of your website assessment. This week in our technical service bulletin, we’re looking at what tests Sitemorse can carry out on PDFs.

Is the Higher Education Sector doing enough for students with disabilities?

9 Aug 2019, 9 a.m.

The results of the Q3 2019 UK & IE Universities and Higher Education INDEX were published this week. Are sites improving? Are they meeting the Web Content Accessibility Guidelines (WCAG)?

Accessibility Bulletin Week 32 – Dominos, Higher Ed and more

8 Aug 2019, 4:04 p.m.

We’re constantly seeing new articles around website accessibility, every week we summarise some interesting articles we’ve seen this week. This week we look at the well documented Domino’s case, the UK & IE Universities and Higher Education Sector and many more.

Week 32 Technical Service Bulletin - Run a one page assessment using SMARTVIEW

5 Aug 2019, 9 a.m.

SMARTVIEW is an inbrowser tool that allows you to run an assessment of any live public web page that is open in your browser, at anytime. In this week’s technical service bulletin, Helen is outlining how a one page assessment can be run using SMARTVIEW.

Why investing in digital employee experience is key

2 Aug 2019, 9 a.m.

Employee experience is generally regarded as the holistic, overall experience of work for each employee In the past couple of years employee experience has been a recurrent theme for HR functions and internal communications teams, with a particular focus on the contribution of digital channels such as intranets, employee portals and internal social networks.

Week 31 Technical Service Bulletin - How to view previous Reports

29 Jul 2019, 9 a.m.

Sitemorse keeps a record of your assessments for up to seven years. Find out how to view previous reports within Sitemorse from the Digital Properties and the Dashboard view.

How can you drive excellent commerce experience?

26 Jul 2019, 9 a.m.

A bad commerce experience such as a slowly loading page or a confusing user journey can have a massive impact on whether a lead converts to a transaction or a visitor returns for repeat purchases. To be able to design the best commerce experience possible it is essential to know what customers want and expect.

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