Sitemorse is a UK registered company and it is 100% privately owned, with no external investors. Staff being the only shareholders and there is no bank borrowing, overdraft or external funding. Although UK-based, we have clients around the world.

We built, and own, the software and are not answerable to any venture capital firm or similar, in terms of the operation and management of the company. The founders of the business remain part and parcel of the running of the company, today – and it is probably the first company to bring automation to the Digital Governance market (with our first services running nearly 15 years ago and our oldest current client joining us 13 years ago).

Sitemorse owns its own Intellectual Property (IP), has no reliance on third-party licensed products or services, and all development and investment costs are fully paid. Against the Sitemorse Service Level Agreement, the company has achieved 99.82% uptime against a target of 99.7% over the last 10 years.

Sitemorse provides Content QA & Digital Governance software with 3 core capabilities; we are the first to bring Data Science and Machine Learning capabilities to join up publishing and experience management, and what’s more, we focus corrective actions on what matters.

inCMS™ - Embed governance and quality standards within your CMS to reduce the need for training and support. Ensure publishing that is right the first-time and remove the need for editors to ever ‘see’ Sitemorse (actions delivered within the CMS).

LIVE content – Know what to assess and audit when – system intelligently manages standards, rules and regulations and then embeds these across all organisational digital touchpoints. Looking at content based on its importance. Recording of published content, changes / updates stored for up to 7 years.

Reporting – Corrective reporting based on prioritisation intelligence, focusing actions based on roles, capability and availability.  Management KPIs, technical detail (line in code) and content actions highlighted in page. Publisher capability, training needs, time to fix – providing a unique perspective on individual, team and supplier capability.

Sitemorse helps organisations ensure a great online user experience and one that is continually optimized whilst adhering to internal standards and external compliance regulations.

It is a cloud-hosted solution, which can demonstrate an in-depth and thorough capability across tests, checks and measures, giving Digital Managers and teams the confidence that their website delivers the best possible, accessible, usable and compliant experience for all.

Sitemorse offers teams and individuals prioritisation tasks which are: role-based, fast, consistent and that enable digital content teams to react to change immediately, focusing on what will improve the user experience for the majority.

Sitemorse is sold at 3 service levels. We understand that one size doesn’t fit all, especially for those new to such services. The one common component across all services is the inclusion of our Prioritisation Intelligence engine. This is a Machine Learning algorithm that analyses what goes wrong and who makes what mistakes and their likely impact, in order to power reporting and prioritised actions. We are keen to move the market away from endless reporting and bring data science to Governance / QA, so have made this a focus.

1. DR – Digital Reporter this is our entry service aligned to compete directly and offer an upgrade for Siteimprove users. Includes ‘live’ content search and policy management and SMARTview.
2. DD – Digital Dashboard – A new Governance / QA Dashboard for the Digital Manager allowing you to focus on proactive analysis and decision making, driving improvements and efficiency. Adds QA to social media and the ability to assess any site at any time (independently of your main sites). Recall actual results for up to 3 years. First level of workflow also included.
3. DXM – Digital Experience Manager, adds full workflow (automated routing and management of actions to individuals), reporting consolidation and daily reporting (live mapping of content consumption vs page exits, for example). Executive KPIs and tailored reporting. inCMS™ licence also included. 

There is also a simple upgrade path when you are ready to progress.

● What are the system requirements of using Sitemorse?

● What makes Sitemorse unique?

● To read ten of our most frequently asked questions about procuring a digital governance system, click here.

About Sitemorse

Sitemorse (www.Sitemorse.com) helps organizations to efficiently drive improved user experience, ensuring that content is always optimised and that compliance requirements are always met. With clients in every corner of the world, Sitemorse (www.Sitemorse.com) sets out to remove endless reporting from Digital Governance and to instead provide actionable insights so that major changes can be made quickly.

The company has now been moving the field of Digital Governance forwards for over 15 years, while remaining privately owned, and continues to provide clients with new tools and capabilities every year. Most recently, this has included a focus on extending capabilities directly within the CMS, as well as addressing the governance / QA service issue of ‘endless reporting’. 

Sitemorse (www.Sitemorse.com) helps digital managers to build strong processes and accountability, to minimise risks and to achieve the highest standards of content quality. And with Sitemorse (www.Sitemorse.com), there is no need for the substantial infrastructure, support and accordant costs that are required for manual quality and compliance checks.