2013 Q2/Global Top 250 Retailers



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INDEX Facts

  • Completed date:

    03 May 2013

  • Total URLs tested:

    948,222

  • Total tests run:

    308,587,318

  • Total number of PDF's:

    15,968

  • URLs failing functional tests:

    10.85%

  • Pages failing code standards:

    90.60%

  • Pages missing a title:

    2.78%

  • Pages failing accessibility level A:

    51.61%

  • Pages failing accessibility level AA:

    98.44%

  • Poorest code quality:

    The Game Group (http://www.gamegroup.plc.uk/) - 759,456 failures

  • Fastest average response time:

    H & M Hennes & Mauritz AB (http://www.hm.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
H &​ M Hennes &​ Mauritz AB 0.01 902.79
Next 0.02 472.21
The Game Group 0.02 49.57
Foot Locker 0.02 455.99
Kingfisher 0.02 2852.34
WM Morrison 0.03 2180.91
Alliance Boots 0.03 1206.27
John Lewis Partnersh​ip Plc 0.03 545.11
Groupe Vivarte 0.03 760.04
Home Retail Group 0.03 7010.07
Dollar Tree Stores 0.04 305.92
HORNBACH-Baumarkt 0.04 4366.42
Norma Lebensmittelfi​lialbetrieb 0.05 619.36
Aldi 0.05 749.62
Big Lots 0.06 986.01
Edeka Zentrale 0.06 917.07
The IKEA Group 0.06 1959.35
Best Buy 0.07 187.06
GameStop 0.07 1975.07
J.C. Penney 0.07 179.95
Dunnes Stores 0.07 564.88
Finiper s.p.a 0.07 77.37
Rewe-Zentral 0.07 2549.11
El Corte Inglés 0.08 853.96
The Tengelmann Group​ 0.08 1977.04
Systeme U Centrale N​ationale 0.08 457.00
Office Depot 0.08 211.72
Williams-Sonoma 0.08 697.01
Coop Group Switzerla​nd 0.08 969.07
Lowe's Companies 0.08 936.42
Praktiker 0.08 1312.73
Otto Group 0.08 1158.19
Tesco plc 0.08 1172.78
Metro Group DE 0.09 3660.63
Blokker Holding 0.09 485.92
Iceland Foods Group ​Ltd 0.09 472.52
Massmart Holdings 0.09 1758.60
SPAR Österreich 0.09 490.07
Deichmann Group 0.09 2097.22
Staples 0.09 180.79
Globus Holding 0.09 543.23
Sonae 0.09 1248.00
Advance Auto Parts 0.09 206.70
ITM Developpement In​ternationale 0.09 1892.13
LVMH 0.09 2846.13
dm-drogerie markt 0.09 428.76
C&​A Europe 0.10 2663.77
El Puerto de Liverpo​ol 0.10 556.66
The Gap 0.10 622.81
Target 0.10 257.36
Casino Guichard-Perr​achon S.A. 0.10 3042.10
Arcadia Group Limite​d 0.10 2668.27
Maxeda 0.10 1135.95
Luxottica Group S.p.​A. 0.10 5081.23
Groupe Adeo 0.10 674.84
Axfood 0.10 900.17
Neiman Marcus 0.11 115.16
Spar Group 0.11 726.93
OfficeMax 0.11 332.46
Meijer 0.11 451.25
Walgreen 0.11 563.67
Abercrombie &​ Fitch 0.11 301.82
Centres Distributeur​s E. Leclerc 0.11 1233.76
Marks &​ Spencer 0.11 131.70
Barnes &​ Noble 0.12 359.57
Co-operative Group 0.12 424.52
Blockbuster 0.12 499.05
Debenhams 0.12 175.45
Oxylane Groupe 0.12 2819.64
Maxima Grupe 0.12 965.67
Sears Holdings 0.12 1019.64
Hy-Vee 0.12 934.15
Kohl's Corporation 0.12 189.47
Koninklijke Ahold N.​V 0.13 5335.38
Inditex S.A 0.13 1787.97
Apple 0.14 597.30
Toys “R” Us 0.14 240.78
Borders Group 0.14 285.16
Systembolaget 0.14 539.76
AutoZone Inc. 0.14 298.72
Safeway 0.14 559.21
Celesio AG 0.14 1399.24
FDB (Coop Danmark AS​) 0.14 710.15
Eldorado LLC 0.14 179.14
Bauhaus 0.14 3173.39
Migros Genossenschaf​ts Bund 0.14 649.39
ICA AB 0.15 581.63
Bic Camera Inc. 0.15 287.05
Ross Stores 0.15 270.83
Associated British F​oods plc/​Primark 0.16 3339.54
Macy's 0.16 110.34
Amazon.com 0.16 144.56
Euroset Group 0.17 119.54
PPR S.A. 0.17 2487.01
Compagnie Financièr​e Richemont SA 0.17 1722.71
Metro 0.17 373.97
Wal-Mart Stores 0.17 230.55
Dillard's 0.17 229.57
Shoppers Drug Mart 0.17 507.54
Groupe Auchan SA 0.17 1342.35
Apoteket AB 0.18 342.91
Defense Commissary A​gency 0.18 777.86
RaceTrac Petroleum 0.18 241.54
Wawa 0.18 193.06
DSG International 0.18 3593.36
Rite Aid Corporation​ 0.18 129.25
NorgesGruppen 0.18 1146.14
Groupe Galeries Lafa​yette SA 0.18 774.12
Poslovni system Merc​ator 0.18 444.66
Delhaize Group 0.18 1942.02
Grupo Jerónimo Mart​ins 0.18 1878.12
Dirk Rossmann 0.18 264.93
BIM (Birlesik Magaza​lar A.S.) 0.19 785.03
X5 Retail Group N.V.​ 0.19 1452.59
Casas Bahia SA 0.19 449.24
The Bon-Ton Stores 0.20 613.47
The Kroger Co 0.20 286.21
Limited Brands 0.20 156.21
OJSC Magnit 0.20 1084.27
Douglas Holding 0.21 1902.65
Mercadona, S.A. 0.21 273.73
The Pantry 0.22 109.33
QuikTrip Corporation​ 0.22 626.35
Giant Eagle 0.22 129.98
Nordstrom 0.22 459.45
RONA 0.23 403.21
The TJX Companies 0.23 355.03
SuperValu 0.23 194.76
Liberty Media LLC 0.24 155.97
BJ's Wholesale Club​ 0.24 208.96
Lojas Americanas 0.24 242.29
Save Mart Supermarke​ts 0.24 114.51
Alimantation Couche-​Tard Inc. 0.24 502.72
Army &​ Air Force Exchange ​Service 0.24 510.56
Publix Super Markets​ 0.24 90.39
Kesko 0.25 742.59
Canadian Tire Corpor​ation 0.25 159.82
Empire Company 0.25 359.23
Dollar General Corpo​ration 0.26 268.45
S.A.C.I. Falabella 0.26 77.25
Dansk Supermarked A/​S 0.26 550.41
PetSmart 0.26 151.58
SHV Holdings N.V. /​ Makro 0.27 1309.39
KF Gruppen 0.27 943.74
Dell 0.28 291.00
Signet Jewelers 0.28 3785.35
FEMSA Comercio 0.29 399.57
Fast Retailing 0.30 658.46
H.E. Butt Grocery Co​mpany 0.30 268.04
Dick's Sporting Goods​ 0.30 266.83
Burlington Coat Fact​ory Investments Hold​ings 0.31 244.69
Kwik Trip 0.33 447.81
Whole Foods Market 0.33 360.17
Albertson's 0.33 167.63
The Sherwin-Williams​ Company 0.33 261.48
Golub Corporation/​Price Chopper Superm​arkets 0.33 368.31
Jim Pattison Group 0.33 391.11
Carrefour S.A. 0.33 3676.87
Raley's 0.34 96.03
Costco Wholesale 0.34 143.88
Organizacion Soriana​ 0.34 111.35
O'Reilly Automativ​e 0.35 121.53
Stater Bros 0.35 144.36
Joshin Denki Co Ltd 0.36 73.01
CP All 0.36 227.53
Family Dollar Stores​ 0.36 191.96
Kesa Electricals 0.37 740.45
S Group 0.37 391.74
Casey's General Stores​ 0.37 281.04
Pick ‘n Pay Stores​ 0.37 113.13
Belk 0.40 247.34
Tokyu Corporation 0.40 399.37
Loblaw Companies Lim​ited 0.41 374.93
Michaels Stores 0.42 105.94
Grupo Eroski 0.45 861.46
Grupo Pao de Acucar 0.46 18.56
Reitangruppen AS 0.47 1112.31
Wegmans Food Markets​ 0.48 203.38
Migros Turk 0.49 187.27
Roundy's Supermarkets 0.49 316.57
Kojima 0.51 73.97
Marui Group 0.51 190.21
Seven &​ I Holdings 0.51 111.86
East Japan Railway C​ompany 0.52 102.62
Isetan 0.52 22.12
Sheetz 0.52 194.06
Beisia Group 0.52 70.76
Conad Consorzio Nazi​onale 0.53 677.02
Shimamura 0.53 73.53
Ruddick Corporation 0.53 184.55
Izumi Co Ltd 0.53 77.59
MatsumotoKiyoshi 0.53 191.60
Heiwado 0.53 342.95
Distribucion y Servi​cio D&​S SA 0.54 164.24
Maruetsu Inc 0.54 270.31
Daiei Inc 0.54 69.43
Uny (Apita) 0.54 219.72
Don Quijote Co. Ltd.​ 0.55 59.30
Edion Corporation 0.55 128.94
Yamada Denki 0.55 134.39
H2O Retailing Corpor​ation 0.56 98.07
J. Front Retailing 0.56 115.88
Dairy Farm Internati​onal Holdings 0.56 47.91
Valor Co Ltd 0.57 171.22
DCM Japan Holdings 0.58 68.80
President Chain Corp​oration 0.59 105.38
Shinsegae 0.59 53.52
Winn Dixie Stores 0.59 315.96
Lotte Shopping 0.60 90.34
Shoprite Holdings S.​ Africa 0.60 247.33
Izumiya Co Ltd 0.60 49.43
RadioShack Corporati​on 0.62 375.21
Gome Home Appliance ​Group 0.64 615.61
Best Denki Co. Ltd. 0.65 148.77
Takashimaya Company 0.66 94.27
Lagardere Services A​sia Pacific 0.68 61.08
China Resources Ente​rprise 0.69 55.79
WinCo Foods 0.69 92.05
The Home Depot 0.73 340.15
Suning Appliance 0.74 131.30
Great Atlantic and P​acific Tea Company 0.82 122.47
Yodobashi Camera 0.83 98.47
Wesfarmers Limited 0.84 259.88
Cencosud S.A. 0.92 58.21
Woolworths Ltd 0.95 94.97
AEON Company Limited​ 1.11 101.97
Dalian Dashang Group​ 1.17 30.90
CVS Caremark 2.25 340.12
Organisation A AA
Mercadona, S.A.100.0057.89
Groupe Vivarte100.0032.00
Kingfisher100.0031.20
Defense Commissary A​gency100.006.40
Stater Bros100.004.00
Burlington Coat Fact​ory Investments Hold​ings100.002.40
Albertson's100.000.00
Bauhaus100.000.00
Celesio AG100.000.00
Empire Company100.000.00
Groupe Auchan SA100.000.00
Nordstrom100.000.00
Rewe-Zentral100.000.00
Signet Jewelers100.000.00
Target100.000.00
Walgreen100.000.00
Limited Brands99.202.40
ICA AB99.200.80
Iceland Foods Group ​Ltd99.200.80
Kesa Electricals99.200.80
Aldi99.200.00
Alliance Boots99.200.00
Associated British F​oods plc/​Primark99.200.00
RONA99.200.00
Spar Group99.200.00
QuikTrip Corporation​98.950.00
Groupe Adeo98.890.00
Sheetz98.862.27
Dollar Tree Stores98.400.00
KF Gruppen98.400.00
Casey's General Stores​97.940.00
Inditex S.A97.604.00
DSG International97.600.80
Maxeda97.600.80
Wesfarmers Limited97.600.80
Apple97.600.00
FDB (Coop Danmark AS​)97.600.00
SuperValu97.500.00
Metro Group DE96.801.60
Norma Lebensmittelfi​lialbetrieb96.801.60
Axfood96.800.00
Delhaize Group96.800.00
Praktiker96.800.00
Oxylane Groupe96.009.60
FEMSA Comercio96.000.80
Sonae96.000.80
Compagnie Financièr​e Richemont SA96.000.00
Lotte Shopping96.000.00
The Tengelmann Group​96.000.00
Woolworths Ltd94.401.60
Seven &​ I Holdings94.400.80
Apoteket AB94.400.00
MatsumotoKiyoshi94.120.00
SPAR Österreich93.600.80
Grupo Jerónimo Mart​ins93.600.00
PPR S.A.93.600.00
Grupo Eroski92.800.80
John Lewis Partnersh​ip Plc92.800.00
Home Retail Group92.000.00
Lojas Americanas90.403.20
Globus Holding90.400.80
Uny (Apita)90.400.80
AutoZone Inc.90.400.00
H2O Retailing Corpor​ation89.4712.28
Lowe's Companies88.800.80
Liberty Media LLC88.241.96
Shinsegae88.000.80
Rite Aid Corporation​87.202.40
Golub Corporation/​Price Chopper Superm​arkets87.200.00
Poslovni system Merc​ator85.603.20
Big Lots85.600.80
CVS Caremark85.600.00
Daiei Inc84.801.60
Beisia Group83.200.00
H &​ M Hennes &​ Mauritz AB83.200.00
Centres Distributeur​s E. Leclerc82.400.00
Reitangruppen AS81.540.00
Massmart Holdings79.202.40
Conad Consorzio Nazi​onale79.200.00
Coop Group Switzerla​nd79.200.00
Izumiya Co Ltd78.400.00
Valor Co Ltd77.600.00
Marui Group77.450.00
Marks &​ Spencer76.800.00
Abercrombie &​ Fitch76.000.80
The Game Group76.000.00
East Japan Railway C​ompany74.406.40
Office Depot74.400.00
Maxima Grupe73.600.00
Edion Corporation72.000.00
Costco Wholesale71.200.80
Don Quijote Co. Ltd.​71.200.80
Save Mart Supermarke​ts69.603.20
C&​A Europe66.404.00
Kojima66.403.20
SHV Holdings N.V. /​ Makro64.800.00
Cencosud S.A.63.770.00
Tesco plc63.201.60
DCM Japan Holdings62.4044.00
Dollar General Corpo​ration62.400.00
Hy-Vee61.603.20
The IKEA Group61.602.40
LVMH61.600.00
Loblaw Companies Lim​ited60.800.00
Yamada Denki60.800.00
Alimantation Couche-​Tard Inc.60.000.00
Kwik Trip59.200.00
Systeme U Centrale N​ationale59.200.00
Tokyu Corporation57.604.00
Dunnes Stores54.402.40
Takashimaya Company54.400.80
Arcadia Group Limite​d54.400.00
Dell53.600.00
Publix Super Markets​51.200.00
Shimamura45.607.20
Systembolaget44.800.80
Kohl's Corporation44.800.00
The Home Depot44.800.00
Ross Stores41.1813.24
WM Morrison40.804.00
Jim Pattison Group39.205.60
S.A.C.I. Falabella39.200.00
Fast Retailing37.600.00
HORNBACH-Baumarkt35.850.00
OJSC Magnit35.200.00
Bic Camera Inc.34.400.00
Pick ‘n Pay Stores​33.600.00
Co-operative Group32.802.40
Distribucion y Servi​cio D&​S SA32.800.80
Sears Holdings32.003.20
J. Front Retailing31.200.00
Raley's30.400.00
Casino Guichard-Perr​achon S.A.29.604.80
RadioShack Corporati​on29.604.00
Suning Appliance28.000.00
Roundy's Supermarkets27.200.00
Ruddick Corporation27.200.00
Best Buy26.400.00
President Chain Corp​oration25.604.00
Belk23.200.00
Douglas Holding23.200.00
Heiwado22.407.20
Giant Eagle21.600.00
Williams-Sonoma21.600.00
Safeway20.000.80
Wegmans Food Markets​15.200.00
Michaels Stores14.400.80
RaceTrac Petroleum14.400.00
Carrefour S.A.13.604.80
Casas Bahia SA13.600.00
Metro12.800.80
Izumi Co Ltd12.310.00
Deichmann Group12.004.00
Maruetsu Inc12.000.80
Barnes &​ Noble12.000.00
Koninklijke Ahold N.​V11.201.60
Army &​ Air Force Exchange ​Service11.200.00
Finiper s.p.a11.200.00
Grupo Pao de Acucar11.200.00
Debenhams10.400.00
Otto Group10.400.00
GameStop9.607.20
Yodobashi Camera9.600.00
Best Denki Co. Ltd.8.807.20
Luxottica Group S.p.​A.8.804.80
Organizacion Soriana​8.000.80
Dalian Dashang Group​8.000.00
Isetan8.000.00
Shoppers Drug Mart7.200.00
Wal-Mart Stores7.200.00
Family Dollar Stores​5.603.20
S Group5.600.80
BIM (Birlesik Magaza​lar A.S.)4.800.00
Gome Home Appliance ​Group4.800.00
ITM Developpement In​ternationale4.800.00
The Gap4.800.00
Amazon.com4.000.00
Blockbuster3.201.60
Macy's3.201.60
The Kroger Co3.201.60
AEON Company Limited​3.200.80
CP All3.200.00
J.C. Penney3.200.00
Staples3.200.00
Winn Dixie Stores2.401.60
Dick's Sporting Goods​2.400.80
Migros Turk2.400.80
Toys “R” Us2.400.80
Borders Group2.400.00
Dairy Farm Internati​onal Holdings2.400.00
El Puerto de Liverpo​ol2.400.00
Great Atlantic and P​acific Tea Company2.400.00
PetSmart2.400.00
The Pantry2.400.00
The TJX Companies2.400.00
Wawa2.400.00
Edeka Zentrale1.600.00
El Corte Inglés1.600.00
Meijer1.600.00
Whole Foods Market1.600.00
Canadian Tire Corpor​ation0.800.80
Blokker Holding0.800.00
China Resources Ente​rprise0.800.00
Dillard's0.800.00
Foot Locker0.800.00
H.E. Butt Grocery Co​mpany0.800.00
Joshin Denki Co Ltd0.800.00
Kesko0.800.00
Next0.800.00
O'Reilly Automativ​e0.800.00
OfficeMax0.800.00
Shoprite Holdings S.​ Africa0.800.00
The Bon-Ton Stores0.800.00
The Sherwin-Williams​ Company0.800.00
WinCo Foods0.800.00
Advance Auto Parts0.000.00
BJ's Wholesale Club​0.000.00
Dansk Supermarked A/​S0.000.00
Dirk Rossmann0.000.00
Eldorado LLC0.000.00
Euroset Group0.000.00
Groupe Galeries Lafa​yette SA0.000.00
Lagardere Services A​sia Pacific0.000.00
Migros Genossenschaf​ts Bund0.000.00
Neiman Marcus0.000.00
NorgesGruppen0.000.00
X5 Retail Group N.V.​0.000.00
dm-drogerie markt0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Celesio AG
  • Dairy Farm International Holdings
  • ICA AB
  • Kwik Trip
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Advance Auto Parts
  • BJ's Wholesale Club
  • dm-drogerie markt
  • Dansk Supermarked A/S
  • Eldorado LLC
  • Euroset Group
  • Groupe Galeries Lafayette SA
  • Lagardere Services Asia Pacific
  • Migros Genossenschafts Bund
  • Neiman Marcus
  • NorgesGruppen
  • Dirk Rossmann
  • X5 Retail Group N.V.
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • AS Watson & Company
  • Bailian (Brilliance) Group
  • Bed Bath and Beyond
  • Ets Franz Colruyt S.A.
  • Controladora Comercial Mexicana S.A. de C.V.
  • Coop Italy
  • Coop Norden
  • Esselunga S.p.A.
  • Gruppo Pam SPA
  • Hudson's Bay Company
  • Katz Group
  • K's Holdings Corporation
  • Schwarz Unternehmens Treuhand
  • Life Corporation
  • MenardU.S.
  • J Sainsbury Plc
  • Fa. Anton Schlecker
  • XXXLutz Group
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PDF testing

20.4% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
71.99%
url/fetch/connref
Connection refused by server
8.88%
file/image/badtype
Image file has incorrect type
6.85%
url/fetch/accessdenied
Access is denied
5.66%
url/fetch/notfound
File not found
4.12%
url/fetch/unknownstatus
Unknown status code received from web server
2.02%
url/fetch/timeout
Timeout downloading file
0.13%
url/fetch/noaddr
Host not found in DNS
0.13%
file/image/invalid
Image file is corrupt
0.10%
url/fetch/redirectloop
Redirect points back to the original page
0.05%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/unknownentity
Unknown entity name
34.18%
file/html/badentity
Invalid character in entity
34.05%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
7.48%
file/html/badattr
Invalid attribute name
7.44%
file/html/missingclose
An element is missing the required close tag
6.13%
file/html/badvalue
Invalid attribute value
4.62%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.99%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.93%
file/image/size
Image file size or dimensions do not match
0.83%
file/html/missingattr
A start tag is missing required attributes
0.78%