September 2008/Fortune 100



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INDEX Facts

  • Completed date:

    11 Sep 2008

  • Total URLs tested:

    69,545

  • Total tests run:

    22,635,691

  • Total number of PDF's:

    1,291

  • URLs failing functional tests:

    4.16%

  • Pages failing code standards:

    87.38%

  • Pages missing a title:

    3.51%

  • Pages failing accessibility level A:

    52.69%

  • Pages failing accessibility level AA:

    98.95%

  • Poorest code quality:

    Target (http://www.target.com/) - 253,360 failures

  • Fastest average response time:

    Morgan Stanley (http://www.morganstanley.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Chevron100.000.79
Berkshire Hathaway99.210.00
CVS Caremark99.200.00
Coca-Cola98.410.00
News Corp.98.400.00
Wells Fargo97.660.78
Abbott Laboratories97.600.00
General Electric96.8570.87
3M96.830.00
International Busine​ss Machines96.804.00
Fannie Mae96.800.00
Lockheed Martin96.800.00
Goldman Sachs Group96.030.00
State Farm Insurance​ Cos.96.030.00
Boeing95.280.79
Dow Chemical95.280.00
Exxon Mobil95.240.00
United Parcel Servic​e95.200.00
Hewlett-Packard94.400.00
Aetna93.650.00
Hartford Financial S​ervices92.860.00
Motorola91.410.00
Supervalu90.480.00
Medco Health Solutio​ns88.800.00
Lehman Brothers Hold​ings85.160.00
Cardinal Health84.801.60
Verizon Communicatio​ns81.750.00
PepsiCo79.370.00
Wellpoint77.390.00
TIAA-CREF76.000.00
Johnson Controls75.200.00
Intel73.230.00
Tyson Foods69.840.00
Walgreen69.600.00
Bank of America Corp​.67.200.00
Delphi66.930.00
General Motors63.782.36
Prudential Financial​60.800.00
Cisco Systems60.320.00
Washington Mutual60.160.00
Sprint Nextel58.401.60
Target57.600.00
Pfizer55.200.00
Johnson &​ Johnson53.120.00
American Express52.630.00
Lowe's52.381.59
Costco Wholesale52.000.00
Merrill Lynch48.820.00
General Dynamics46.830.00
Dell44.530.00
Ford Motor43.410.00
Microsoft39.370.00
Wal-Mart Stores37.010.00
Kroger36.000.00
Wachovia Corp.25.980.00
UnitedHealth Group24.600.00
Citigroup22.668.59
Home Depot22.660.00
AmerisourceBergen20.000.00
DuPont19.200.00
Freddie Mac11.900.00
Liberty Mutual Insur​ance Group11.900.00
J.P. Morgan Chase &​ Co.11.200.00
Northrop Grumman11.200.00
MetLife10.320.00
Macy's9.520.00
FedEx7.940.00
Morgan Stanley7.140.79
ConocoPhillips6.400.00
Marathon Oil5.601.60
Comcast4.000.00
Humana3.970.00
Allstate3.200.00
Sysco3.200.00
Travelers Cos.3.170.00
Time Warner2.400.00
GMAC2.360.00
Kraft Foods1.600.00
Caterpillar0.800.00
United Technologies0.800.00
AT&​T0.790.00
Archer Daniels Midla​nd0.790.00
Sunoco0.790.00
Alcoa0.000.00
Altria Group0.000.00
Best Buy0.000.00
Enterprise GP Holdin​gs0.000.00
HCA0.000.00
Ingram Micro0.000.00
Massachusetts Mutual​ Life Insurance0.000.00
McKesson0.000.00
New York Life Insura​nce0.000.00
Sears Holdings0.000.00
Valero Energy0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Enterprise GP Holdings
  • Macy's
  • Sunoco
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Alcoa
  • Altria Group
  • Best Buy
  • Enterprise GP Holdings
  • HCA
  • Ingram Micro
  • Massachusetts Mutual Life Insurance
  • McKesson
  • New York Life Insurance
  • Sears Holdings
  • Valero Energy
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • American International Group
  • Walt Disney
  • Hess
  • Honeywell International
  • Procter & Gamble
  • Safeway
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PDF testing

19.8% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/url/badquery
None
92.07%
url/fetch/badcookie
Web server attempted to set invalid cookie
1.56%
file/url/badpath
None
1.31%
url/fetch/notfound
File not found
1.16%
file/url/offtop
None
1.01%
file/html/notitle
None
0.79%
url/fetch/noaddr
Host not found in DNS
0.32%
file/html/badmeta
None
0.29%
url/fetch/unknownstatus
Unknown status code received from web server
0.29%
url/mail/exception
Exception while verifying email address
0.22%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
41.94%
file/html/unknownentity
Unknown entity name
41.55%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
5.12%
file/html/badattr
Invalid attribute name
3.23%
file/html/badvalue
Invalid attribute value
2.16%
file/html/closingunopened
A redundant close tag was found
1.95%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.63%
file/html/missingclose
An element is missing the required close tag
0.91%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.84%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.28%