2019 Q4/American Airlines

INDEX Facts
- Completed date:
06 Oct 2019
- Total URLs tested:
29,509
- Total tests run:
9,592,245
- Total number of PDF's:
70
- URLs failing functional tests:
4.87%
- Pages failing code standards:
96.76%
- Pages missing a title:
1.15%
- Pages failing accessibility level A:
99.61%
- Pages failing accessibility level AA:
46.56%
- Poorest code quality:
JetBlue Airways (https://www.jetblue.com/) - 80,547 failures
- Fastest average response time:
Air Canada (http://www.aircanada.com/)
Accessibility and Performance rankings
This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.
This table reports the percentage of pages on the sites we tested that passed automated WCAG 2.1 A and AA testing (0 means every page had an issue).
Organisation | Avg. Response | Download (kB/s) |
---|---|---|
Air Canada | 0.09 | 520.49 |
JetBlue Airways | 0.12 | 115.22 |
Silver Airways | 0.21 | 267.15 |
Mesa Airlines | 0.26 | 875.12 |
Frontier Airlines | 0.28 | 502.02 |
WestJet | 0.28 | 516.75 |
Hawaiian Airlines | 0.29 | 304.66 |
Express Jet | 0.33 | 941.55 |
Allegiant Aire | 0.44 | 397.39 |
Island Air | 0.53 | 943.85 |
Ravn Alaska | 0.69 | 185.36 |
SkyWest Airlines | 0.69 | 235.69 |
Pen Air | 0.70 | 171.15 |
Organisation | A | AA |
---|---|---|
JetBlue Airways | 3.01 | 70.68 |
Island Air | 1.30 | 12.99 |
SkyWest Airlines | 0.74 | 13.33 |
Express Jet | 0.00 | 99.26 |
Air Canada | 0.00 | 94.40 |
WestJet | 0.00 | 92.59 |
Frontier Airlines | 0.00 | 89.16 |
Mesa Airlines | 0.00 | 85.71 |
Hawaiian Airlines | 0.00 | 84.00 |
Allegiant Aire | 0.00 | 34.65 |
Ravn Alaska | 0.00 | 8.15 |
Pen Air | 0.00 | 7.41 |
Silver Airways | 0.00 | 2.33 |

Excluded from INDEX
The following sites were excluded from the INDEX.
- American Airlines
- Great Lakes Airlines
- Republic Airways
- Spirit Airlines
- US Airways
- Aeromexico
- Alaska Airlines
- Delta Airlines
- Southwest Airlines
- Sun Country Airlines
- United Airlines

PDF testing
55.7% of checked PDFs were not tagged for accessibility.
Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

Top ten functional failures
The most common categories of functional failure.
url/fetch/notfound File not found |
25.25% |
file/image/badtype Image file has incorrect type |
20.50% |
url/fetch/unknownstatus Unknown status code received from web server |
20.39% |
url/fetch/accessdenied Access is denied |
18.66% |
url/fetch/errorstatus Error status code received from web server |
10.11% |
url/fetch/noaddr Host not found in DNS |
1.62% |
url/fetch/timeout Timeout downloading file |
1.45% |
url/fetch/redirectloop Redirect points back to the original page |
1.12% |
url/fetch/exception Exception while downloading file |
0.28% |
url/fetch/badport Server port in URL must be numerical |
0.22% |

Top ten code quality failures
The most common categories of code quality failure.
file/html/badattr Invalid attribute name |
47.48% |
file/html/unknowntag A start or end tag was found which was unrecognised |
24.40% |
file/html/badvalue Invalid attribute value |
13.80% |
file/html/tagnotallowed A start tag has been found in a position in which that element may not appear |
3.21% |
file/html/badentity Invalid character in entity |
2.85% |
file/html/unknownentity Unknown entity name |
2.68% |
url/fetch/moved A "301 Moved Permanently" response was received |
1.35% |
file/html/closingunopened A redundant close tag was found |
1.15% |
file/image/size Image file size or dimensions do not match |
0.86% |
file/html/unknownid Fragment identifier not found |
0.75% |