2019 Q4/American Airlines



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INDEX Facts

  • Completed date:

    06 Oct 2019

  • Total URLs tested:

    29,509

  • Total tests run:

    9,592,245

  • Total number of PDF's:

    70

  • URLs failing functional tests:

    4.87%

  • Pages failing code standards:

    96.76%

  • Pages missing a title:

    1.15%

  • Pages failing accessibility level A:

    99.61%

  • Pages failing accessibility level AA:

    46.56%

  • Poorest code quality:

    JetBlue Airways (https://www.jetblue.com/) - 80,547 failures

  • Fastest average response time:

    Air Canada (http://www.aircanada.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 2.1 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Air Canada 0.09 520.49
JetBlue Airways 0.12 115.22
Silver Airways 0.21 267.15
Mesa Airlines 0.26 875.12
Frontier Airlines 0.28 502.02
WestJet 0.28 516.75
Hawaiian Airlines 0.29 304.66
Express Jet 0.33 941.55
Allegiant Aire 0.44 397.39
Island Air 0.53 943.85
Ravn Alaska 0.69 185.36
SkyWest Airlines 0.69 235.69
Pen Air 0.70 171.15
Organisation A AA
JetBlue Airways3.0170.68
Island Air1.3012.99
SkyWest Airlines0.7413.33
Express Jet0.0099.26
Air Canada0.0094.40
WestJet0.0092.59
Frontier Airlines0.0089.16
Mesa Airlines0.0085.71
Hawaiian Airlines0.0084.00
Allegiant Aire0.0034.65
Ravn Alaska0.008.15
Pen Air0.007.41
Silver Airways0.002.33
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • American Airlines
  • Great Lakes Airlines
  • Republic Airways
  • Spirit Airlines
  • US Airways
  • Aeromexico
  • Alaska Airlines
  • Delta Airlines
  • Southwest Airlines
  • Sun Country Airlines
  • United Airlines
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PDF testing

55.7% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/notfound
File not found
25.25%
file/image/badtype
Image file has incorrect type
20.50%
url/fetch/unknownstatus
Unknown status code received from web server
20.39%
url/fetch/accessdenied
Access is denied
18.66%
url/fetch/errorstatus
Error status code received from web server
10.11%
url/fetch/noaddr
Host not found in DNS
1.62%
url/fetch/timeout
Timeout downloading file
1.45%
url/fetch/redirectloop
Redirect points back to the original page
1.12%
url/fetch/exception
Exception while downloading file
0.28%
url/fetch/badport
Server port in URL must be numerical
0.22%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badattr
Invalid attribute name
47.48%
file/html/unknowntag
A start or end tag was found which was unrecognised
24.40%
file/html/badvalue
Invalid attribute value
13.80%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
3.21%
file/html/badentity
Invalid character in entity
2.85%
file/html/unknownentity
Unknown entity name
2.68%
url/fetch/moved
A "301 Moved Permanently" response was received
1.35%
file/html/closingunopened
A redundant close tag was found
1.15%
file/image/size
Image file size or dimensions do not match
0.86%
file/html/unknownid
Fragment identifier not found
0.75%