At Sitemorse we published our 2019 Q3 UK Central Government INDEX this week. The INDEX has been published quarterly since 2006 and ranks the websites of nearly 200 UK Central Government organisations, based on User Experience, Search Engine Optimisation and Governance, Risk and Compliance.
Congratulations to the Student Loans Company for taking first place and to Sir John’s Soane’s Museum for being the most improved. The Nuclear Decommissioning Authority also deserve a mention for rising 46 places to second in the table.
However, it is somewhat concerning that no organisation within Central Government has passed Level A and AA on all of their pages.
If we focus purely on Accessibility, then there are some rather disappointing statistics:
On 23 September 2018 The EU Directive on the accessibility of public sector websites and mobile apps (Directive (EU) 2016/2102 using European standard EN 301 549 V1.1.2 (2015-04)), came into force for in the UK. The aim of the regulations is to ensure public sector websites and mobile apps can be used by as many people as possible.
This includes those with:
Accessibility means more than putting things online. It means making your content and design clear and simple enough so that most people can use it without needing to adapt it, while supporting those who do.
There are three key dates for compliance to be achieved:
Perhaps the organisations have been distracted by Brexit or maybe they are focused on September 2020 and within the next 12 months we will see huge improvement. Clearly Central Government needs to do more.
We’ve already seen that in the US that lawsuits alleging web sites discriminating against people with disabilities are increasingly common – how long will it be before we see the same happening in the UK?
Top ten websites
Five Most improved websites
The full 2019 Q3 UK Central Government results can be found here: Sitemorse 2019 Q3 UK Central Government INDEX