In recent years, delivering digital accessibility to a high standard has become a regulatory requirement in a wide range of fields, such as in the US airline industry. However, as many organisations are still failing on this front, there are an increasing number of individuals, particularly in the US, who are taking these issues to the courts and suing non-compliant companies.

Using Sitemorse to demonstrate ongoing accessibility adjustments

 

Businesses that are found to be in breach are likely to have to pay significant damages; they will have to repair the accessibility issues that have been identified; and they will have to demonstrate an ongoing programme of adjustments.

This can be a challenging process. In order to improve the standard of digital accessibility performance, organisations must have the technology to identify issues as well as trained staff who are able to repair issues and prevent them from occurring in the future.

Sitemorse can be an invaluable tool to assist with this. By running assessments on your site, you can identify precisely where issues are occurring and what you need to do to fix them.

Sitemorse provides concise and easy-to-understand recommendations which are customised for specific individuals in the organisation (from Executives down to Content Editors) – so they only receive the information that they need, presented in a format that’s useful for them. What’s more, the recommendations are prioritised, with the most urgent and most far-reaching issues presented first, so there’s no need for editors to wade through endless piles of reporting. Reports are available by email and state the percentage of pages that pass the automated tests, checks and measures, both for the latest update and also tracking progress over time.

 

The weekly 'top 10 pages to action'

For example (below) page editors are provided with a weekly report of the top 10 pages to action - their 'prioritised task list' rather than staff being faced with a single insurmountable and time consuming endless reports to page through This means that highlighted actions are just a click away – or they can even be opened directly within the CMS.

The prioritised top ten pages requiring action (accessibility)

 

Reports can also be forwarded to contractors and agencies, who are able to access the full detail from the system, without needing their own Sitemorse account. This means that you are just two clicks away from alerting your development team to issues that need to be fixed, right down to the line in the code.

The developer view showing source code for developer action

 

All this means that it’s easy to make major changes fast – hence achieving compliance as well as better serving individual users. Ultimately, Sitemorse makes continual assessment simple.

Sitemorse is likely the world’s best automated digital governance monitoring product, and using it demonstrates a commitment to improving accessibility. Furthermore, Sitemorse’s reports provide point-by-point detail on the improvements that are being made, which can then be used to demonstrate an ongoing programme of improvement, along with charts illustrating progress and proven success in testing.

 

About Sitemorse

Sitemorse (www.Sitemorse.com) helps organizations to efficiently drive improved user experience, ensuring that content is always optimised and that compliance requirements are always met. With clients in every corner of the world, we have set out to remove endless reporting from Digital Governance and to instead provide actionable insights so that major changes can be made quickly. 

The company has now been moving the field of Digital Governance forwards for over 15 years, while remaining privately owned, and continues to provide clients with new tools and capabilities every year. Most recently, this has included a focus on extending capabilities directly within the CMS, as well as addressing the governance / QA service issue of ‘endless reporting’.

Sitemorse helps digital managers to build strong processes and accountability, to minimise risks and to achieve the highest standards of content quality. And with Sitemorse, there is no need for the substantial infrastructure, support and accordant costs that are required for manual quality and compliance checks.