2011 Q2/Government and Public Bodies


Summary

Full results


Changes in rank are compared to 2011 Q1/Government and Public Bodies. Since then, 26 sites entered the survey, 29 sites left the survey and 4 sites could not be included in the rankings (5 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same Health and Safety Executive 8.97
+ 46 NI Direct 8.13
+ 75 UK Atomic Energy Authority 7.69
+ 16 HM Revenue and Customs (HMRC) 7.44
+ 8 Natural Environment Research Council 7.29
same Passenger Focus (Rail Passengers Council) 7.21
+ 183 Equality and Human Rights Commission 7.18
- 6 info4local 7.14
- 2 Royal Naval Museum 6.88
+ 19 The Adjudicator's Office 6.79
+ 30 Industrial Injuries Advisory Council 6.79
new Independent Case Examiner 6.78
new Department of Justice NI 6.75
- 10 Museums, Libraries and Archives Council 6.68
+ 324 British Forces Post Office 6.63
+ 11 Met Office 6.59
+ 111 Churches Conservation Trust 6.52
+ 32 Committee on Medical Aspects of Radiation in the Environment 6.50
+ 34 GCHQ 6.43
+ 23 Royal Armouries Museum 6.42
+ 300 Water Industry Commission for Scotland 6.42
- 7 Business Link 6.37
- 9 Disabled Persons Transport Advisory Committee 6.30
+ 11 10 Downing Street 6.29
+ 46 School Food Trust 6.29
+ 7 Child Support Agency 6.27
- 22 HM Government 6.26
+ 6 Parades Commission for Northern Ireland 6.22
new Directgov 6.22
+ 122 Qualifications and Curriculum Development Agency 6.22
- 28 UK Intellectual Property Office 6.14
+ 42 Committee on Standards in Public Life 6.13
+ 130 Central Arbitration Committee 6.09
+ 59 Queen Elizabeth II Conference Centre 6.07
+ 14 Office for Fair Access 6.01
+ 21 Forensic Science Service 5.99
+ 48 Civil Service Appeal Board 5.98
- 21 British Hallmarking Council 5.92
+ 17 The British Monarchy 5.91
+ 135 National Measurement Office 5.89
+ 171 Civil Service 5.89
+ 90 Construction Industry Training Board 5.84
+ 3 Advisory Committee on Novel Foods and Processes 5.84
- 33 Office of Rail Regulation (ORR) 5.82
- 23 National Army Museum 5.80
- 16 Northern Ireland Prison Service 5.77
+ 162 Pension Protection Fund Ombudsman 5.75
- 23 Liberal Democrat Party 5.73
- 23 Higher Education Funding Council for England 5.72
new Deputy Prime Minister 5.71
+ 32 Royal Air Force Museum 5.71
- 43 National Gallery 5.68
+ 17 Youth Justice Agency 5.67
+ 60 Council for Science and Technology 5.67
- 18 Serious Fraud Office (SFO) 5.63
- 40 Care Quality Commission 5.59
- 29 Countryside Council for Wales 5.57
- 18 The National Archives 5.55
same Strategic Investment Board 5.54
new Flexible Support for Business 5.52
- 3 Pensions Ombudsman 5.48
+ 11 Valuation Tribunal Service 5.48
new Office for Budget Responsibility 5.48
+ 97 London Councils 5.47
+ 4 Design Council 5.45
+ 96 Biotechnology and Biological Sciences Research Council 5.45
+ 24 Crown Prosecution Service (CPS) 5.44
+ 69 National Institute for Biological Standards and Control 5.43
+ 23 Central Office of Information 5.41
new Tenant Services Authority 5.37
- 40 The Scottish Government 5.34
+ 105 Competition Appeal Tribunal 5.34
+ 13 Government Equalities Office 5.32
+ 22 Civil Aviation Authority 5.31
+ 13 Office of the Children's Commissioner for England 5.30
- 1 National Audit Office 5.30
new NI Business Info 5.29
+ 12 Advisory Committee on Animal Feedstuffs 5.29
- 47 Northern Ireland Policing Board 5.28
- 33 UK Sport 5.28
+ 34 HM Prison Service 5.25
+ 97 National College 5.25
+ 12 Royal Ulster Constabulary George Cross Foundation 5.23
- 4 Human Fertilisation and Embryology Authority 5.19
+ 106 The Houses of Parliament 5.14
- 47 Department for Business, Innovation & Skills 5.13
- 11 Trading Standards Institute 5.12
+ 34 Football Licensing Authority 5.11
+ 31 Boundary Commission for Scotland 5.11
- 27 The Northern Ireland Executive 5.10
- 26 Vehicle Certification Agency 5.10
- 37 Westminster Foundation for Democracy 5.09
+ 24 Criminal Injuries Compensation Appeals Panel for Northern Ireland 5.04
+ 264 Boundary Commission for Wales 5.04
+ 36 Social Security Advisory Committee 5.01
new BRB (Residuary) 5.01
+ 8 Department for Culture, Media and Sport (DCMS) 4.96
+ 21 DisabledGo 4.96
- 35 National Portrait Gallery 4.96
+ 21 Horserace Betting Levy Board 4.94
+ 11 Health Protection Agency 4.94
+ 14 Department for Employment and Learning 4.89
- 5 Judicial Appointments Commission 4.87
- 5 House of Lords Appointments Commission 4.86
+ 199 Transport for London 4.85
- 34 Chemicals Regulation Directorate 4.85
- 71 Business Gateway 4.85
+ 134 Advisory, Conciliation and Arbitration Service 4.85
+ 93 Advisory Committee on Business Appointments 4.84
+ 20 Criminal Cases Review Commission 4.83
+ 34 Local Government Improvement & Development 4.83
- 1 Trinity House Lighthouse Service 4.83
- 52 Human Genetics Commission 4.83
+ 20 Advisory Committee on the Microbiological Safety of Food 4.81
+ 20 Alcohol Education and Research Council 4.80
- 32 Conservative Party 4.79
new Public services Ombudsman for Wales 4.79
- 11 Gambling Commission 4.78
+ 8 Committee on Toxicity of Chemicals 4.78
+ 18 National Lottery Commission 4.78
+ 20 Horniman Public Museum and Public Park Trust 4.76
new Financial Ombudsman Service 4.76
+ 230 HM Land Registry 4.74
+ 32 NHS Direct 4.74
+ 60 Marine Management Organisation (MMO) 4.72
- 25 Planning Inspectorate 4.70
+ 32 National Forest Company 4.68
+ 21 Natural England 4.68
- 67 Veterinary Medicines Directorate 4.65
+ 16 Export Credits Guarantee Department 4.64
- 13 Department of Agriculture and Rural Development (DARD) 4.64
+ 95 Department for Environment 4.63
+ 14 Northern Ireland Office (NIO) 4.62
+ 42 The Pensions Regulator 4.62
+ 16 Office of the Oversight Commissioner 4.61
- 11 UK Border Agency 4.58
new Land Registry 4.58
new Association of Police Authorities 4.53
+ 210 The Pensions Advisory Service 4.53
- 37 Administration of Radioactive Substances Advisory Committee 4.52
+ 17 Department of Health (DH) 4.51
- 82 Audit Commission 4.51
- 99 Sport England 4.50
- 62 Ministry of Justice (MoJ) 4.49
- 48 Highways Agency 4.49
- 4 Office of Fair Trading (OFT) 4.49
+ 24 UK Debt Management Office 4.48
new Bona Vacantia 4.45
+ 24 Thurrock Thames Gateway Development Corporation 4.45
new Office for Disability Issues 4.45
+ 60 Department of Energy and Climate Change (DECC) 4.45
- 13 Youth Justice Board for England and Wales 4.45
- 13 Companies House 4.44
+ 46 Government Actuary's Department (GAD) 4.44
- 5 Natural History Museum 4.44
+ 84 Government Art Collection 4.44
new Legal Ombudsman 4.44
+ 14 General Social Care Council 4.38
+ 61 Serious Organised Crime Agency 4.38
- 3 Scientific Advisory Committee on Nutrition 4.38
+ 13 Food Standards Agency 4.38
+ 39 English Heritage 4.38
+ 134 Technology Strategy Board 4.38
+ 66 Office for National Statistics 4.35
- 29 Department of Finance and Personnel 4.35
- 6 Local Government Association 4.33
- 59 Northern Lighthouse Board 4.29
- 2 Sir John Soane's Museum 4.27
- 14 National Historic Ships 4.26
+ 23 Committee on Carcinogenicity of Chemicals (COC) 4.26
+ 23 Committee on Mutagenicity of Chemicals (COM) 4.26
- 95 Home Office (HO) 4.25
- 4 Joint Nature Conservation Committee 4.25
- 30 Centre for Environment, Fisheries and Aquaculture Science 4.25
+ 3 UK Statistics Authority 4.20
+ 23 Ministry of Defence (MoD) 4.20
new European Consumer Centre for Services 4.20
+ 51 National Maritime Museum 4.19
+ 46 Communities and Local Government (CLG) 4.19
+ 51 Children and Family Court Advisory and Support Service 4.19
+ 2 Royal Mint 4.18
- 14 Council for Central Laboratory of Research Councils 4.18
+ 63 Medical Research Council 4.17
+ 21 South East England Development Agency 4.17
new Homes & Communities Agency 4.17
- 53 Consumer Council for Water 4.16
+ 85 Advisory Committee on Advertising 4.16
+ 83 Commission for Rural Communities 4.15
- 83 Security Service (MI5) 4.13
- 123 Ordnance Survey 4.12
+ 90 Maritime and Coastguard Agency 4.11
+ 40 Information Commissioner's Office 4.11
+ 2 Department of Culture, Arts and Leisure 4.10
+ 19 Office of the First Minister and Deputy First Minister 4.10
new National Police Improvement Agency 4.09
+ 20 Firebuy 4.08
- 1 Charity Commission for England and Wales 4.07
- 28 Department for Education 4.07
+ 146 Buying Solutions 4.06
new News Distribution Service 4.06
- 3 Sustainable Development Commission 4.06
+ 97 Equality Commission for Northern Ireland 4.04
+ 55 Boundary Commission for Northern Ireland 4.03
+ 63 The Scotland Office 4.02
- 21 Stabilisation Unit 4.01
- 2 Audit Scotland 4.01
- 97 Farm Animal Welfare Committee 3.99
+ 20 Attorney General's Office (AGO) 3.96
- 86 Wales Office 3.95
- 67 Human Tissue Authority 3.95
- 117 Utility Regulator – Northern Ireland 3.95
- 158 Transport Direct 3.95
new Money Advice Service 3.95
- 8 South West of England Regional Development Agency 3.95
+ 45 Marshall Aid Commemoration Commission 3.94
+ 6 Environment Agency 3.92
+ 17 Cabinet Office (CO) 3.91
- 4 Tate 3.89
+ 18 Department for Work and Pensions (DWP) 3.88
+ 19 UK Legislation 3.88
+ 29 National Savings and Investments 3.85
+ 86 Get Safe Online 3.85
+ 24 Criminal Records Bureau 3.82
+ 25 The British Pharmacopoeia (BP) 3.80
- 28 Department for Enterprise, Trade and Investment 3.80
+ 67 Investigatory Powers Tribunal 3.80
- 39 Northwest Regional Development Agency (NWDA) 3.79
+ 61 Public Lending Right 3.78
- 5 International Centre for Asset Recovery 3.78
new Parliamentary and Health Service Ombudsman 3.77
+ 22 Learning and Skills Improvement Service 3.77
+ 144 Opening up government (data.gov.uk) 3.76
+ 2 Residential Property Tribunal Service 3.75
+ 7 National Parks 3.75
- 9 Welsh Assembly Government 3.74
+ 43 West Northants Development Corporation 3.73
- 218 LEASE (The Leasehold Advisory Service) 3.72
+ 62 Big Lottery Fund 3.72
new Electoral Commission 3.68
+ 23 Rural Payments Agency 3.66
+ 66 Planning Portal 3.64
- 55 Office of Surveillance Commissioners 3.64
+ 25 British Transport Police Authority 3.61
+ 25 Competition Commission 3.61
+ 107 Defence Science and Technology Laboratory 3.59
+ 50 Training and Development Agency for Schools 3.59
+ 47 Olympic Delivery Authority 3.59
+ 26 DairyCo 3.58
+ 26 Young People’s Learning Agency 3.57
+ 35 Water Services Regulation Authority (Ofwat) 3.56
+ 26 Office for Standards in Education (OFSTED) 3.55
+ 102 Scottish Parliament 3.54
- 9 Ofqual 3.51
- 35 Privy Council Office 3.49
new Valuation Office Agency 3.48
+ 31 Drinking Water Inspectorate 3.48
- 75 Advantage West Midlands 3.47
- 94 Probation Board for Northern Ireland 3.47
+ 53 Standards Board for England 3.47
- 5 Student Loans Company 3.46
+ 41 Monitor - Independent Regulator of NHS Foundation Trusts 3.46
+ 28 National Heritage Memorial Fund 3.45
- 71 Her Majesty's Treasury (HMT) 3.45
+ 53 Invest to Save Budget 3.45
+ 105 East of England Development Agency 3.44
+ 35 Committee on Radioactive Waste Management 3.44
- 8 British Library 3.43
+ 27 Office of the Leader of the House of Commons 3.41
+ 58 Appointments Commission 3.40
+ 46 Gangmasters Licensing Authority 3.39
- 33 The Fire Service College 3.39
- 65 National School of Government (NSG) 3.38
- 3 Arts Council England 3.37
- 31 Imperial War Museum 3.35
+ 93 National Endowment for Science, Technology and the Arts 3.34
+ 33 Independent Living Fund (ILF) 3.32
+ 6 Department for International Development (DfID) 3.32
+ 35 Research For Development 3.30
+ 35 Ofcom 3.29
new Her Majesty's Inspectorate of Education (HMIE) 3.28
+ 44 East Midlands Development Agency 3.28
+ 51 UK Trade & Investment 3.27
+ 82 VisitBritain 3.27
+ 8 Economic and Social Research Council 3.26
- 176 Coal Authority 3.26
+ 19 FSA 3.26
+ 79 Foreign and Commonwealth Office (FCO) 3.21
+ 68 Housing Ombudsman Service 3.20
- 247 Boundary Commission for England 3.19
- 45 Engineering and Physical Sciences Research Council 3.19
+ 60 Office of Gas and Electricity Markets (OFGEM) 3.19
+ 11 NHS 3.19
- 104 Postal Services Commission (Postcomm) 3.19
new Heritage Lottery Fund (HLF) 3.18
+ 27 Royal Parks Agency 3.14
+ 42 Forestry Commission 3.12
+ 18 Royal Botanic Gardens, Kew 3.10
- 12 Department of Education 3.07
+ 29 Advisory Panel on Public Sector Information 3.07
+ 36 Treasury Solicitor's Department 3.06
+ 17 One North East 3.05
- 50 The Northern Ireland Assembly 3.05
+ 17 Horticultural Development Company (HDC) 3.03
- 28 HMIC 3.03
- 57 Department of Health, Social Services and Public Safety 3.02
+ 28 Security Industry Authority 3.01
+ 3 Civil Nuclear Police Authority 3.00
- 93 Health Professions Council 2.99
- 99 Department for Social Development 2.96
+ 14 Yorkshire Forward 2.96
+ 8 Wallace Collection 2.94
- 76 Plaid Cymru 2.94
+ 22 National Assembly of Wales 2.92
+ 16 Low Pay Commission 2.90
- 31 Department for Regional Development 2.89
+ 24 Independent Reconfiguration Panel 2.86
+ 24 Nuclear Decommissioning Authority 2.83
+ 24 Arts and Humanities Research Council 2.83
+ 4 Potato Council 2.82
+ 27 National Joint Registry (NJR) 2.79
- 221 London Thames Gateway Development Corporation 2.76
+ 7 Engineering Construction Industry Training Board 2.76
+ 9 Wilton Park Conference Centre 2.75
- 33 Service Personnel and Veterans Agency 2.74
+ 6 Medicines and Healthcare products Regulatory Agency 2.67
+ 18 Legal Services Commission 2.66
+ 30 Northern Ireland Police Fund 2.66
+ 39 Crown Estate (CE) 2.66
- 3 Buy With Confidence 2.62
- 48 Office of the Immigration Services Commissioner 2.60
+ 28 Advisory Panel on Country Information 2.58
+ 28 Scottish Government Health Directorates 2.57
+ 13 Independent Police Complaints Commission 2.56
- 169 Victoria and Albert Museum 2.56
+ 13 British Museum 2.54
+ 33 Labour Party 2.53
+ 25 Darwin Advisory Committee 2.50
+ 26 Insolvency Service 2.48
+ 22 British Council 2.47
+ 15 UK Hydrographic Office 2.45
- 108 Food and Environment Research Agency 2.44
+ 32 Statistics Commission 2.42
+ 20 Northern Ireland Legal Services Commission 2.34
+ 29 Investors in People 2.28
+ 32 Olympic Lottery Distributor 2.28
+ 25 Service Children's Education 2.27
+ 25 Northern Ireland Human Rights Commission 2.24
- 37 Museum of London 2.15
- 61 Driving Standards Agency 2.01
- 70 Scottish National Party 1.91
+ 24 Royal Naval Submarine Museum 1.81
- 15 Community Development Foundation 1.58
- 272 Department for Transport (DfT) 1.09