January 2008/Retail


Summary

Full results


Changes in rank are compared to December 2007/Retail. Since then, 1 site entered the survey and 2 sites could not be included in the rankings (1 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same Tesco Direct 8.04
+ 5 Vision Express 7.66
- 1 Clinton Cards 7.66
+ 5 Habitat 7.49
- 2 Next 7.10
- 1 House of Fraser 6.96
+ 3 DFS 6.82
+ 3 Bargain Booze 6.46
+ 3 Fenwick 6.39
+ 30 Toys R Us 6.20
- 3 Morrisons 5.79
+ 10 N Brown Group plc 5.59
+ 30 Waitrose 5.56
+ 16 D & A (glasses) 5.48
+ 3 Land of Leather 5.46
+ 8 Packard Bell UK 5.32
- 12 Top Shop 5.28
- 14 British Home Stores 5.24
+ 12 JJB Sports 5.22
- 1 Argos 5.16
+ 4 H Samuel 5.14
- 8 Net a Porter 5.12
+ 14 Laura Ashley 5.12
- 9 Thresher 5.11
- 5 Jessops 5.06
- 3 Adams 5.02
new Ted Baker 4.84
- 1 John Lewis Stores 4.84
- 1 O2 4.76
+ 28 Wickes 4.62
- 10 Lakeland 4.44
+ 13 Freemans 4.39
same Waterstones 4.38
+ 17 QVCUK.com 4.32
+ 11 M&Co at Mackays (Scotland) 4.20
- 20 T-Mobile 4.18
+ 5 Majestic Wine 4.02
- 24 Holland & Barrett 4.02
+ 19 Harvey Nichols 4.02
- 3 Furniture Village 3.99
- 9 Apple iTunes 3.88
- 7 Co-Op 3.82
+ 35 Robert Dyas 3.81
- 10 Vodafone 3.76
- 18 Firebox 3.74
+ 18 Oddbins 3.65
+ 3 Disney 3.62
+ 29 Sainsbury 3.62
- 10 J D Sports 3.58
- 1 Debenhams 3.50
+ 1 Asda 3.33
- 14 Ikea 3.31
+ 9 Game 3.29
- 10 Halfords 3.28
- 1 SCS 3.22
- 28 Figleaves 3.16
- 4 Dell EMEA 3.10
same Borders 3.10
+ 12 Phones 4u 3.04
- 12 Comet UK 3.04
+ 23 Virgin Retail 3.02
- 22 Specsavers 3.02
- 16 Harrods 2.97
+ 1 Matalan 2.83
+ 5 Dixons 2.80
+ 2 Hamleys 2.75
- 7 E Bay 2.70
- 12 asos.com 2.60
+ 12 HMV 2.58
- 15 Littlewoods 2.48
- 4 Homebase 2.42
+ 15 Focus 2.38
- 10 Carphone Warehouse 2.34
- 5 Maplin Electronics 2.32
+ 4 Orange 2.24
- 58 Direct Specs 2.24
+ 19 W H Smith 2.22
+ 11 Early Learning Centre 2.18
- 6 Mothercare 2.18
+ 12 Thorntons 2.08
- 7 Marks & Spencer 2.06
- 6 Rosebys 2.05
- 1 Play.com 2.04
- 5 Woolworths 1.98
+ 13 La Senza 1.98
- 13 Anne Summers 1.98
- 1 Staples 1.90
- 6 Ebuyer 1.88
- 28 Blacks 1.85
- 24 Superdrug 1.70
+ 4 P C World 1.52
- 1 Amazon UK 1.52
+ 1 Goldsmiths 1.50
- 6 B&Q 1.45
- 10 Currys 1.44
- 6 Endless.com 1.26
- 22 Republic 1.14
- 5 Jones 1.02