Michelle Hay image

Virtual Assistant / Administrator

We are looking for an organised and motivated individual to support the day to day operations of the business.

Since 2001, Sitemorse has been the provider of automated, cloud based software, empowering digital teams to continually improve how they manage their entire online presence.

We are looking for an organised and motivated individual to support the day to day operations of the business.

In a world where 80% of people are waiting for someone, Sitemorse is very fortunate in its ability to retain the 20% of those that 'makes things happen'.


Day to day support for business operations, directly with CEO and department managers, including but not limited to:

  • Accurate and efficient scheduling of meetings and conference calls (internal and external prospects / clients / partners)
  • Proactive follow up of agreed meeting outcomes - ensuring everyone is ‘on the same page’, and management of actions
  • Support for company events and website projects
  • Providing account support to Sitemorse Executive Clients and Partners including:
    • Scheduling quarterly review calls
    • Following up client actions
    • Communicating internal service updates
    • Service renewal cycles


  • Attention to detail, with accurate update of documents and a CRM program
  • Outstanding troubleshooting, analytical, and problem-solving skills
  • Extremely organised who can work independently when required and manage own workload
  • Ability to ask the right questions to clarify the objective, always adapting a 'get things right first time' approach
  • Experience of working in a dynamic, collaborative culture
  • The ability and confidence to work autonomously as well as being an excellent team player
  • An excellent telephone manner, and comfortable liaising with prospects and clients across a wide range of levels and industries
  • Advanced MS Office Skills, in particular Word, ability to format complex documents from scratch when required
  • Sales / Admin / SaaS experience 3 year plus


Estimated 20-25 hours per week over 5 days. Example hours could be 9:30 – 14:30 Monday – Friday




Company offers a contributory share scheme after completion of 2 years of service

Holiday Entitlement

28 days (including bank holidays)

To Apply:

Please send a detailed covering letter and CV to mhay@Sitemorse.com. The key is in the detail, your covering letter should outline why you are suitable referencing the above job description.

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