11 Jan 2021 | Developer Corner
This week, Support Lead, Helen explains how to update your Sitemorse login password.
If you have a user account access with Sitemorse that requires a login, you will have been emailed login details (login email and password) via a welcome email. You may prefer to change the allocated password, and you can do this once you have logged in as follows:
Login and Change your Password
- Login to Sitemorse
- Select 'My Account'
- Select 'Change your password'
- Enter current password, add new password and confirm the new password
- Select 'Update'
An alternative way to change your password, or reset your password if you have forgotten it, is as follows:
I've forgotten my password
- Go to https://sitemorse.com/
- Select 'Login' top right
- Select 'Forgot Password'
- Type in your email address and select 'Submit'
- You will be sent a new password by email
Note: If the password email does not arrive to your Inbox, please check your Junk folder. If the email does not arrive, please email Sitemorse via support@sitemorse.com
To update your login email, please login to your Sitemorse account and click 'Need Help?' top right to submit a Support Request and send Sitemorse a request, including the email address you would like to update to, or alternatively email support@sitemorse.com with your request.
This article has a related video.