This week, Support Lead, Helen Grimbly outlines the main differences in the Report Priorities for the three roles: Manager, Content Editor, and Developer.
All three roles will be able to view the same Report details from a Scheduled and Ad hoc assessment. The priorities for each user type are different though. All three types of priorities are accessible on the right hand side of a Report summary page.
Up to 10 pages to action will be displayed to the user. These are prioritised pages which have, for example, the most issues to resolve. The user can arrow left and right through each page. For each page a screenshot of that page will be shown, and the user can click on the page image to viewed a SMARTVIEW of that page. Also listed beneath each screenshot are the priority actions to resolve. Note for each action there is an Info link to the left of the description, which will provide more information about that action. These pages will be updated for each Report run.
There are four main sections to the Manager priorities which are:
Note the action link can be selected to view the details of the action listed. There is an Info icon which the user can click to view more information for each action. To the right of each listed action, there is an envelope icon, which the manager can select to forward that action to other users of Sitemorse within your organisation, or a new email address.
For developer priorities there are several sections outlined, some of which are low level developer related actions. In some cases, these actions are the kind of issues that a Content Editor may need to ask a Developer to resolve. The sections include:
For each action, the number of occurences are shown (actions are ordered by greatest number of occurences found) and a short description. The action line can be selected to view more information.