2009 Q3/Government and Public Bodies


Summary

Full results


Changes in rank are compared to July 2009/Government and Public Bodies. Since then, 3 sites left the survey and 13 sites could not be included in the rankings (1 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same Directgov Jobs and Skills 9.68
+ 14 Met Office 9.62
+ 3 Museums, Libraries and Archives Council 8.96
+ 84 Estate Agent Appeals 8.90
+ 32 Consumer Credit Licensing Appeals 8.72
- 4 Natural Environment Research Council 8.25
- 2 Ministry of Justice (MoJ) 8.23
- 1 Committee on Standards in Public Life 8.07
- 1 Industrial Injuries Advisory Council 8.03
same Child Support Agency 7.98
+ 11 Her Majesty's Treasury (HMT) 7.97
+ 15 Commission for Integrated Transport 7.96
+ 1 Health and Safety Executive 7.91
+ 65 Royal Naval Museum 7.86
+ 270 UK Intellectual Property Office 7.82
- 13 Human Fertilisation and Embryology Authority 7.78
+ 70 Office of Fair Trading (OFT) 7.67
- 14 Public Guardianship Office 7.66
- 7 Passenger Focus (Rail Passengers Council) 7.62
- 9 The Pensions Regulator 7.58
- 4 House of Lords Appointments Commission 7.51
+ 8 Criminal Injuries Compensation Authority 7.44
+ 27 Churches Conservation Trust 7.43
- 1 Parole Board 7.40
- 1 Northern Ireland Prison Service 7.39
+ 128 Boundary Commission for England 7.38
- 7 Central Office of Information 7.37
- 7 Horserace Betting Levy Board 7.37
+ 37 Equal Opportunities Commission 7.28
+ 148 Office for National Statistics 7.21
- 3 UK Border Agency 7.05
+ 44 Crown Prosecution Service (CPS) 7.05
+ 10 Identity and Passport Service 7.05
+ 33 Serious Organised Crime Agency 7.05
+ 46 Council for Central Laboratory of Research Councils 7.05
- 11 The Pension Service 7.04
- 28 Local Government Association 7.02
- 20 Judicial Appointments Commission 6.99
+ 78 Supplier route to Government 6.96
+ 28 Office of the Children's Commissioner for England 6.92
+ 24 Marine and Fisheries Agency 6.91
+ 9 UK Government (Directgov) 6.90
- 12 Partnership for Schools 6.89
- 10 Civil Service Appeal Board 6.86
- 13 Biotechnology and Biological Sciences Research Council 6.80
+ 37 Northern Ireland Authority for Utility Regulation 6.79
- 5 Office for Fair Access 6.79
- 9 Royal Air Force Museum 6.78
- 9 Trading Standards Central 6.74
- 21 Postal Services Commission (Postcomm) 6.71
+ 19 Food and Environment Research Agency 6.70
+ 4 Planning Portal 6.70
- 7 Royal Armouries Museum 6.69
+ 82 National Forest Company 6.67
+ 36 National College for School Leadership 6.65
- 21 Youth Justice Agency 6.64
- 44 10 Downing Street 6.62
- 10 Higher Education Funding Council for England 6.62
+ 10 Geffrye Museum 6.62
+ 173 Ofcom 6.61
+ 14 Pesticides Safety Directorate 6.59
- 47 Pensions Ombudsman 6.57
- 19 LEASE (The Leasehold Advisory Service) 6.56
- 2 Northern Ireland Policing Board 6.54
- 32 Department for Business, Enterprise and Regulatory Reform (BERR) 6.54
+ 30 Trinity House Lighthouse Service 6.53
+ 62 National Museums Liverpool 6.52
+ 82 Government Office for the North East (GO-NE) 6.52
- 14 Ordnance Survey 6.52
- 23 Welsh Assembly Government 6.50
+ 114 Valuation Tribunal Service 6.50
- 8 Ofqual 6.42
- 32 Railway Heritage Committee 6.42
+ 18 UK Sport 6.40
+ 53 Environment Agency 6.38
+ 18 Parades Commission for Northern Ireland 6.38
- 17 Compensation Agency 6.37
+ 8 Serious Fraud Office (SFO) 6.37
- 5 Department for Work and Pensions (DWP) 6.36
+ 73 Department for Regional Development 6.35
- 9 Forensic Science Service 6.32
+ 55 Planning Inspectorate 6.32
+ 106 Advisory Committee on Novel Foods and Processes 6.30
- 7 Football Licensing Authority 6.25
- 7 South West of England Regional Development Agency 6.24
- 6 Museum of Science and Industry in Manchester 6.24
- 51 The Northern Ireland Executive 6.23
+ 92 Driving Standards Agency 6.22
- 30 Legal Services Commission 6.22
+ 42 Advisory Committee on Animal Feedstuffs 6.21
+ 6 Transport for London 6.20
+ 30 National Savings and Investments 6.18
- 4 HM Revenue and Customs (HMRC) 6.17
+ 57 Disabled Persons Transport Advisory Committee 6.16
- 10 Vehicle Certification Agency 6.15
- 25 Department for Employment and Learning 6.13
- 40 The Northern Ireland Assembly 6.11
- 8 School Food Trust 6.10
- 73 The Pensions Advisory Service 6.10
+ 52 National Endowment for Science, Technology and the Arts 6.09
+ 10 Wales Office 6.09
- 1 Coal Authority 6.07
+ 36 HM Courts Service 6.06
- 11 Public Record Office 6.06
+ 11 The National Archives 6.06
- 61 Social Security and Child Support Appeals 6.04
- 23 Strategic Investment Board 6.04
- 70 Engineering Construction Industry Training Board 6.02
+ 49 Business Link 6.00
+ 15 Office of the Police Ombudsman for Northern Ireland 6.00
- 16 National Lottery Commission 5.99
- 6 Sport England 5.97
- 8 Construction Industry Training Board 5.96
+ 132 Health Protection Agency 5.93
- 62 Human Tissue Authority 5.91
+ 28 Queen Elizabeth II Conference Centre 5.91
- 13 Security Industry Authority 5.91
- 64 NHS Direct 5.89
- 12 Advisory Committee on Business Appointments 5.89
- 11 London Councils 5.88
- 23 Training and Development Agency for Schools 5.88
+ 16 HM Prison Service 5.88
- 13 Criminal Injuries Compensation Appeals Panel 5.88
- 25 Information Commissioner's Office 5.84
+ 45 Design Council 5.84
- 65 Olympic Delivery Authority 5.84
- 9 Royal Ulster Constabulary George Cross Foundation 5.82
- 20 North West Development Agency 5.81
- 9 Council on Tribunals 5.80
- 28 The Scottish Government 5.79
+ 82 Government Office for the East of England (GO-East) 5.77
- 8 Scientific Advisory Committee on Nutrition 5.77
+ 105 Farm Animal Welfare Council 5.73
- 4 FSA 5.73
- 23 Home Office - Drugs 5.71
+ 29 Royal Mint 5.70
- 4 Healthcare Commission 5.69
- 4 Commission for Social Care Inspection 5.69
+ 62 Department for Environment 5.69
+ 57 Department for Culture, Media and Sport (DCMS) 5.64
+ 20 Sustainable Development Commission 5.64
- 11 Water Industry Commission for Scotland 5.63
+ 139 Office of the First Minister and Deputy First Minister 5.63
- 4 Criminal Injuries Compensation Appeals Panel for Northern Ireland 5.62
- 3 Westminster Foundation for Democracy 5.60
- 31 Advisory Board on Naturalisation and Integration 5.59
- 44 Companies House 5.59
- 3 Civil Justice Council 5.58
- 3 British Hallmarking Council 5.58
+ 17 Mental Health Review Tribunal 5.54
+ 25 Independent Living Funds 5.53
+ 84 UK Film Council 5.53
- 4 Committee on Medical Aspects of Radiation in the Environment 5.53
- 41 Monitor - Independent Regulator of NHS Foundation Trusts 5.51
- 14 Medical Research Council 5.51
+ 85 Thurrock Development Corporation 5.50
+ 31 Advisory Panel on Public Sector Information 5.50
+ 62 National Portrait Gallery 5.46
- 4 Charter Mark 5.44
+ 70 Criminal Records Bureau 5.44
- 5 Tribunals Service 5.43
- 39 General Social Care Council 5.43
+ 99 Food Standards Agency 5.42
- 7 Royal Marines Museum 5.42
+ 30 Civil Aviation Authority 5.42
- 23 National Gallery 5.42
- 7 Care Standards Tribunal 5.41
- 21 Victoria and Albert Museum 5.41
- 7 Equality 2025 5.40
+ 21 Department of Agriculture and Rural Development (DARD) 5.39
+ 96 Northern Ireland Office (NIO) 5.35
+ 106 Teachers' TV 5.35
- 2 Social Security Advisory Committee 5.35
- 60 Horniman Public Museum and Public Park Trust 5.34
+ 67 National Assembly of Wales 5.33
+ 67 Investigatory Powers Tribunal 5.33
- 56 Human Genetics Commission 5.33
- 6 London Thames Gateway Development Corporation 5.33
- 6 Advisory Panel on Standards for Planning Inspectorate 5.33
- 6 Special Educational Needs and Disability Tribunal 5.32
- 108 Department of Health (DH) 5.32
+ 79 Government Office for the South East (GO-SE) 5.28
+ 92 IDeA Knowledge 5.27
- 5 Water Services Regulation Authority (Ofwat) 5.27
- 59 Cabinet Office (CO) 5.26
+ 7 Womens' National Commission 5.26
+ 19 Advisory Committee on the Microbiological Safety of Food 5.26
+ 86 Department of Culture, Arts and Leisure 5.25
- 25 National Army Museum 5.25
- 63 Joint Nature Conservation Committee 5.25
+ 139 Theatres Trust 5.23
- 44 Advisory Committee on National Historic Ships 5.23
+ 28 Rural Payments Agency 5.20
- 8 Investors in People UK 5.19
- 8 Office for Standards in Education (OFSTED) 5.19
- 6 Administration of Radioactive Substances Advisory Committee 5.17
+ 19 Wilton Park Conference Centre 5.16
+ 30 British Council 5.16
- 147 British Museum 5.15
+ 23 National Weights and Measures Laboratory 5.10
+ 33 Vehicle and Operator Services Agency 5.10
- 6 Qualifications and Curriculum Authority 5.09
+ 51 Government Office for the East Midlands (GO-EM) 5.08
- 6 Family Justice Council 5.08
+ 13 Human Rights 5.07
+ 111 Highways Agency 5.07
- 8 Hearing Aid Council 5.07
+ 44 Natural History Museum 5.07
- 40 UK Atomic Energy Authority 5.03
- 191 Gambling Commission 5.03
- 153 Community Legal Advice 5.03
- 112 Conservative Party 5.03
- 50 Committee on Toxicity of Chemicals 5.02
- 12 Boundary Commission for Wales 5.02
- 12 Employment Appeal Tribunal 5.01
- 12 Sea Fish Industry Authority 5.01
+ 155 Quality Improvement Agency 5.01
- 13 Marshall Aid Commemoration Commission 5.01
- 12 Privy Council Office 5.00
- 101 Department of Finance and Personnel 4.98
- 46 Competition Appeal Tribunal 4.98
- 10 DTI - Innovation 4.95
+ 8 Pension Protection Fund Ombudsman 4.95
- 7 The Fire Service College 4.92
- 143 DisabledGo 4.90
+ 47 SITPRO Ltd 4.90
- 92 Home Office (HO) 4.90
- 6 Boundary Commission for Scotland 4.88
- 2 Department of Health, Social Services and Public Safety 4.87
- 49 Alcohol Education and Research Council 4.84
+ 27 Office of Rail Regulation (ORR) 4.83
- 22 The Scotland Office 4.83
- 170 Department for International Development (DfID) 4.82
- 5 Queen Victoria School 4.80
+ 18 Department for Constitutional Affairs 4.80
+ 61 Commission for Rural Communities 4.76
same Communities and Local Government (CLG) 4.75
- 27 West Northants Development Corporation 4.74
+ 49 East of England Development Agency 4.74
+ 19 Consumer Council for Water 4.72
- 1 Appointments Commission 4.72
+ 72 MI5 4.71
- 29 Government Actuary's Department (GAD) 4.70
+ 5 South East England Development Agency 4.69
- 1 Northern Ireland Judicial Appointments Commission 4.68
- 62 Department for Social Development 4.67
+ 105 The Houses of Parliament 4.64
- 1 Asylum Support Adjudicators 4.63
+ 6 Centre for Environment, Fisheries and Aquaculture Science 4.63
- 2 Economic and Social Research Council 4.62
- 92 Plaid Cymru 4.62
+ 113 Independent Police Complaints Commission 4.62
- 38 Particle Physics and Astronomy Research Council 4.61
- 4 Government Legal Service 4.61
- 4 JobCentre Plus 4.61
- 56 GovTalk 4.60
+ 13 British Library 4.58
+ 7 Learning and Skills Council 4.56
- 24 Yorkshire Forward 4.55
+ 52 Engineering and Physical Sciences Research Council 4.54
- 5 Law Commission 4.54
- 36 Big Lottery Fund 4.51
+ 18 Office of Surveillance Commissioners 4.50
+ 90 Ministry of Defence (MoD) 4.48
+ 7 Technology Strategy Board 4.44
+ 69 Foreign and Commonwealth Office (FCO) 4.43
- 28 Advisory, Conciliation and Arbitration Service 4.42
- 86 Valuation Office Agency 4.42
+ 14 Committee on Mutagenicity of Chemicals 4.42
- 104 Department of Health: Advisory Bodies 4.42
+ 52 Northern Lighthouse Board 4.41
+ 15 Rent Assessment Panels/Residential Property Tribunal Service 4.40
- 7 Information Tribunal 4.38
- 5 Boundary Commission for Northern Ireland 4.36
- 4 Committee on Carcinogenicity of Chemicals 4.36
- 51 Capacitybuilders 4.35
- 94 Children and Family Court Advisory and Support Service 4.33
- 14 Department for Enterprise, Trade and Investment 4.32
+ 77 Government Office for the West Midlands (GO-WM) 4.31
+ 49 Department of Energy and Climate Change (DECC) 4.29
- 89 Maritime and Coastguard Agency 4.29
+ 8 Natural England 4.28
+ 75 Standards Board for England 4.28
+ 18 Charity Commission for England and Wales 4.26
- 1 British Transport Police Authority 4.26
- 118 UK Debt Management Office 4.25
+ 53 Nuclear Decommissioning Authority 4.24
- 12 Sentencing Guidelines Council 4.23
- 32 Scottish National Party 4.22
- 241 Department for Transport (DfT) 4.22
- 59 Wallace Collection 4.20
- 68 Equality Commission for Northern Ireland 4.20
- 85 Department for Innovation, Universities and Skills (DIUS) 4.19
- 85 Royal Parks Agency 4.18
- 4 National School of Government (NSG) 4.17
- 51 Scottish Parliament 4.17
+ 72 Government Office for Yorkshire and The Humber 4.17
- 38 Service Personnel and Veterans Agency 4.16
+ 45 Imperial War Museum 4.15
- 8 FCO Services 4.14
- 7 Civil Nuclear Police Authority 4.13
- 6 Office of the Leader of the House of Commons 4.13
+ 8 Fire Gateway 4.12
- 6 Public Lending Right 4.11
- 6 Government Art Collection 4.10
+ 3 Government Office for the South West (GO-SW) 4.09
- 1 Horticulture Development Council 4.09
- 28 Spongiform Encephalopathy Advisory Committee 4.09
+ 23 National Joint Registry Steering Committee 4.09
+ 11 English Partnerships 4.06
+ 13 Gangmasters Licensing Authority 4.04
+ 13 Independent Monitoring Boards of Prisons 4.04
- 45 Centers for Disease Control and Prevention 4.04
- 25 Criminal Cases Review Commission 4.02
- 11 Tate 4.02
- 21 Great Britain - China Centre 3.97
+ 16 Royal Commission on Environmental Pollution 3.96
- 141 British Pharmacopoeia Commission 3.96
- 40 Department for Children, Schools and Families (DCSF) 3.93
- 101 Competition Commission 3.93
+ 22 Government Office Network 3.91
- 29 Youth Justice Board for England and Wales 3.91
- 10 One North East 3.89
- 8 Student Loans Company 3.87
- 22 National Maritime Museum 3.87
- 8 Defence Science and Technology Laboratory 3.86
- 8 OGCBuying.Solutions 3.83
- 8 Revenue and Customs Prosecutions Office (RCPO) 3.82
+ 49 Forestry Commission 3.82
- 3 British Potato Council 3.81
- 3 Community Interest Companies 3.80
- 1 Advisory Committee on Advertising 3.77
+ 33 Liberal Democrat Party 3.75
+ 27 Office of the Immigration Services Commissioner 3.74
+ 4 National Heritage Memorial Fund 3.71
+ 10 Arts Council England 3.70
- 27 Office of Gas and Electricity Markets (OFGEM) 3.68
- 2 Northern Ireland Human Rights Commission 3.68
- 32 UK Hydrographic Office 3.66
- 32 Department of Education 3.64
- 3 Defence Estates 3.62
- 1 HM Land Registry 3.61
- 1 Royal Botanic Gardens, Kew 3.61
- 7 e-GIF Accreditation Authority 3.60
+ 17 English Heritage 3.58
- 31 VisitBritain 3.55
- 2 British Forces Post Office 3.55
same Council for Science and Technology 3.53
- 23 Probation Board for Northern Ireland 3.47
- 1 Driver and Vehicle Licensing Agency 3.47
same English Marketing Advisory Board 3.46
- 66 British Educational Communications and Technology Agency 3.41
+ 20 Sir John Soane's Museum 3.41
- 1 Export Credits Guarantee Department 3.40
- 33 Commission for the Compact 3.40
- 9 Firebuy 3.39
- 2 Invest to Save Budget 3.39
+ 6 Treasury Solicitor's Department 3.39
- 2 Office of Police Oversight Commissioner 3.31
- 1 National Biological Standards Board 3.30
- 1 Renewables Advisory Board 3.30
+ 9 East Midlands Development Agency 3.28
+ 13 Medicines and Healthcare products Regulatory Agency 3.21
+ 18 Arts and Humanities Research Council 3.16
- 15 Northern Ireland Legal Services Commission 3.15
+ 2 Insolvency Service 3.12
+ 3 Royal Naval Submarine Museum 3.12
- 1 UK Trade & Investment 3.08
+ 5 UK Trade & Investment (UKTI) 3.08
- 7 Buy With Confidence 3.08
+ 4 NHS Purchasing and Supply Agency 3.02
- 178 Independent Housing Ombudsman Ltd 2.99
+ 4 Olympic Lottery Distributor 2.92
+ 11 Attorney General's Office (AGO) 2.90
+ 4 Family Health Services Appeal Authority 2.89
+ 12 Statistics Commission 2.89
+ 6 OPPPA 2.83
+ 14 Committee on Radioactive Waste Management 2.78
+ 18 Labour Party 2.78
- 46 Advantage West Midlands 2.74
+ 5 Low Pay Commission 2.74
+ 5 Central Arbitration Committee 2.71
+ 6 Scottish Executive Health Department 2.61
same Northern Ireland Police Fund 2.59
- 108 Museum of London 2.58
+ 5 Independent Reconfiguration Panel 2.56
- 124 Government Office for London 2.55
- 8 Crown Estate (CE) 2.49
- 8 Animal Procedures Committee 2.41
+ 6 Advisory Panel on Country Information 2.34
- 91 Commission for Architecture and the Built Environment 2.33
+ 2 Government Office for the North West (GO-NW) 2.20
same Housing Corporation 2.20
+ 1 Home Grown Cereals Authority 2.13
- 90 Service Children's Education 2.04
+ 2 Darwin Advisory Committee 1.54