March 2009/Retail


Summary

Full results


Changes in rank are compared to February 2009/Retail. Since then, 1 site entered the survey and 1 site could not be included in the rankings (1 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same DFS 9.44
+ 2 Fenwick 7.89
- 1 Clinton Cards 7.68
- 1 Morrisons 7.44
same Furniture Village 7.18
+ 70 Empire Stores 6.92
+ 3 Thresher 6.83
+ 1 Jones 6.80
+ 9 Comet UK 6.72
+ 8 Carphone Warehouse 6.70
same SCS 6.64
- 5 Jessops 6.61
- 1 Matalan 6.46
+ 47 Trot2 6.44
- 9 Holland & Barrett 6.38
- 3 Robert Dyas 6.27
+ 4 British Home Stores 6.22
- 10 Tesco Direct 6.20
+ 3 Bensons for Beds 6.20
+ 8 Packard Bell UK 6.04
+ 4 Net a Porter 6.02
+ 1 Ted Baker 6.00
+ 45 Specsavers 5.96
+ 3 H Samuel 5.90
+ 17 JJB Sports 5.86
- 9 Marshall Ward 5.82
+ 2 Matches 5.82
- 4 Waterstones 5.80
+ 5 N Brown Group plc 5.79
- 14 Oddbins 5.75
+ 7 Adams 5.64
+ 9 Rosebys 5.57
+ 12 Bargain Booze 5.48
- 3 Direct Specs 5.48
- 2 Waitrose 5.46
+ 30 Top Shop 5.40
+ 20 Co-Op 5.28
+ 10 Freemans 5.26
+ 1 D & A (glasses) 5.22
+ 15 Borders 5.20
- 2 Firebox 5.20
+ 23 J D Sports 5.12
+ 11 Maplin Electronics 5.10
+ 24 Thorntons 5.10
+ 2 Argos 5.06
- 16 John Lewis Stores 5.04
- 9 Sainsbury 5.04
+ 11 O2 5.02
- 34 Vision Express 4.98
- 24 Hamleys 4.94
- 36 asos.com 4.94
- 6 Debenhams 4.94
same Homebase 4.88
- 19 Phones 4u 4.80
- 6 Disney 4.80
- 13 T-Mobile 4.74
+ 7 QVCUK.com 4.58
- 22 Ebuyer 4.54
- 8 Habitat 4.53
- 8 Halfords 4.50
+ 8 House of Fraser 4.48
+ 1 Outdoor Megastore 4.48
- 5 Blacks 4.42
+ 7 Harvey Nichols 4.38
- 3 Apple iTunes 4.32
+ 5 Kays 4.20
+ 20 Wickes 4.20
+ 16 Additions Direct 4.20
- 13 Goldsmiths 3.98
- 38 Anne Summers 3.94
+ 8 Toys R Us 3.93
+ 2 Majestic Wine 3.92
- 3 Ikea 3.91
- 24 HMV 3.86
new Richer Sounds 3.71
+ 7 Asda 3.71
- 2 Currys 3.70
- 19 Play.com 3.68
+ 8 choice 3.60
- 3 Harrods 3.48
+ 15 Focus 3.46
+ 2 Kelkoo 3.46
- 5 Staples 3.37
- 4 Lakeland 3.34
+ 5 Vodafone 3.22
+ 3 Virgin Retail 3.08
- 2 Next 3.04
+ 19 Dixons 2.80
+ 20 Republic 2.68
- 2 Orange 2.64
+ 1 Game 2.62
- 1 Marks & Spencer 2.58
+ 1 Boots 2.52
+ 3 Littlewoods Direct 2.38
- 3 Early Learning Centre 2.32
+ 6 P C World 2.24
- 54 Figleaves 2.18
- 3 La Senza 2.16
- 1 Superdrug 1.84
+ 2 E Bay 1.82
+ 5 Pixmania 1.70
- 1 Laura Ashley 1.64
+ 2 Mothercare 1.60
- 3 Amazon UK 1.60
- 1 W H Smith 1.52
- 8 M&Co at Mackays (Scotland) 1.46
same Endless.com 1.00
- 27 Dell EMEA 0.94