May 2008/Retail


Summary

Full results


Changes in rank are compared to April 2008/Retail. Since then, 1 site entered the survey and 2 sites could not be included in the rankings (1 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 3 Clinton Cards 7.88
+ 1 Tesco Direct 7.86
- 2 DFS 7.74
- 2 Vision Express 7.30
same Morrisons 7.03
+ 72 Matalan 7.01
- 1 Next 6.84
+ 10 Virgin Retail 6.72
same Fenwick 6.39
same T-Mobile 6.02
- 4 House of Fraser 5.96
+ 7 Lakeland 5.94
- 2 Thresher 5.93
+ 13 Land of Leather 5.82
- 6 Firebox 5.82
- 2 N Brown Group plc 5.59
- 4 Adams 5.54
- 3 British Home Stores 5.52
- 3 H Samuel 5.50
+ 13 John Lewis Stores 5.28
+ 4 Comet UK 5.12
+ 32 Jessops 4.96
+ 8 Figleaves 4.96
+ 7 D & A (glasses) 4.94
- 5 Top Shop 4.92
+ 40 Harrods 4.89
- 10 Packard Bell UK 4.88
- 7 Argos 4.86
- 4 O2 4.76
+ 45 Focus 4.74
+ 5 Habitat 4.69
+ 17 Vodafone 4.58
+ 9 Freemans 4.55
- 5 Net a Porter 4.45
+ 29 Sainsbury 4.42
+ 2 Hamleys 4.40
+ 18 Debenhams 4.38
- 4 Apple iTunes 4.32
+ 1 Waterstones 4.26
- 8 Wickes 4.22
+ 5 Woolworths 4.14
- 5 Ebuyer 4.05
same Majestic Wine 4.04
- 20 Waitrose 4.02
same Ikea 4.01
- 18 Holland & Barrett 3.92
- 12 Ted Baker 3.86
- 3 Disney 3.86
- 37 Toys R Us 3.84
- 27 JJB Sports 3.80
- 3 Homebase 3.70
+ 1 Jones 3.66
+ 8 Oddbins 3.65
- 2 J D Sports 3.48
new Co-Op 3.25
- 15 M&Co at Mackays (Scotland) 3.22
- 35 Furniture Village 3.20
- 11 Dell EMEA 3.14
- 2 Asda 3.13
- 10 SCS 3.06
- 1 Robert Dyas 3.03
+ 26 Blacks 2.92
- 12 Halfords 2.88
- 6 QVCUK.com 2.88
same asos.com 2.86
- 3 Borders 2.84
- 9 Bargain Booze 2.80
- 1 Littlewoods 2.68
same Carphone Warehouse 2.60
+ 2 Play.com 2.60
- 32 Harvey Nichols 2.46
- 4 Anne Summers 2.40
- 17 Specsavers 2.22
+ 10 Laura Ashley 2.16
+ 2 Marks & Spencer 2.16
same HMV 2.06
+ 2 Rosebys 2.05
+ 3 Staples 2.01
+ 1 La Senza 1.98
+ 3 E Bay 1.98
+ 2 W H Smith 1.96
+ 5 Orange 1.93
- 9 Mothercare 1.92
- 12 Direct Specs 1.88
- 14 B&Q 1.64
+ 8 Superdrug 1.62
same Game 1.62
- 3 Phones 4u 1.52
+ 1 Maplin Electronics 1.52
- 28 Goldsmiths 1.40
+ 3 Republic 1.40
+ 5 Dixons 1.30
- 1 Endless.com 1.26
- 2 Amazon UK 1.26
- 26 Thorntons 1.04
same Currys 0.74
- 8 Early Learning Centre 0.72
- 3 P C World 0.48