Recent Articles

• How to download monitor data

  Monitor summary data is available to download as a CSV formatted file for offline analysis.

• All I see is "Why should you be concerned if your web site has problems?"

  If when loading a report you are greeted by a message describing "Why should you be concerned if your web site has problems?" then the report has not been purchased.

• Explaining Standard and Enterprise Monitoring

  Sitemorse monitoring regularly checks your page for changes. If a problem is detected an alert is sent out via email and/or SMS. Features include:

• Setting up Alert recipients

  Click “add a new alert recipient” on the Monitor page takes you to the page for defining who should be alerted and how.

• Removal of the free summary reports facility

  We have for several years now produced free reports for people that registered on our site but have not subscribed to the Sitemorse Services.

• Surveys description

  We have added a new "Surveys" tab to the Sitemorse secure site. This is intended to provide quick and convenient access to the Sitemorse

• Addition of Surveys tab within your account

  Tuesday 8th January 2008: We have recently added a new "Surveys" tab to the Sitemorse secure site. This is intended to provide quick and convenient access to the Sitemorse

• How To - use the Inventory tab

  Many people that responded to our Client Survey earlier this year said they didn't use the information on the Inventory Tab or didn't know what it was for.

• Mail exceptions - MessageLabs' clients

  Sitemorse testing of email addresses that are handled by MessageLabs often produces problem diagnostics. These are due to the way MessageLabs' servers handle mail transactions. We are not saying we agree with the outcome of our discussions, or the individual setup at MessageLabs we are merely seeking to explain why the errors occur.

• Selecting those sites to survey

  The selection of sites to include in a particular sector survey is compiled from a number of sources.